Payton Neal
Charleston,SC
Summary
Charming & motivated Cocktail Waitress with outstanding knowledge of bar services, VIP bottle service and waitressing. Fantastic multitasking skills with proven history of excellent service. Dedicated to maximizing sales and customer satisfaction.
Overview
2
2
years of professional experience
Work History
VIP Server
Lamar's
08.2023 - Current
- Enhanced customer satisfaction by providing efficient and attentive VIP server services.
- Increased venue revenue by upselling premium menu items and promoting special events.
- Maintained a clean and inviting dining environment for VIP guests, ensuring their comfort and enjoyment.
- Provided exceptional service to high-profile clientele, resulting in repeat business and positive word-of-mouth referrals.
Server
Sunsets Waterfront Dining
06.2023 - 08.2023
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served food and beverages promptly with focused attention to customer needs.
Cocktail Waitress
Chasing Rabbits
01.2023 - 04.2023
- VIP Bottle Service on DJ nights (twice weekly or more for private events)
- Cocktail waitress in their luxury speakeasy
- Served alcoholic and non-alcoholic beverages in bar environment.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Assisted with bartending duties during high-volume shifts.
Server
DECA + BOL
06.2022 - 01.2023
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Golf Beverage Cart Attendant
Vail Golf Club
04.2022 - 07.2022
- Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
- Navigated challenging terrain safely while driving the beverage cart, minimizing potential damage to both the vehicle and golf course property.
- Established rapport with regular customers, fostering loyalty and repeat business through personalized service.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
Education
High School Diploma -
University High School
Orange City, FL05.2015
Skills
- Suggestive Selling
- Accurate Cash Handling and use of POS
- Bar Terminology
- Sales Prowess
- Beverage Expertise
- Efficient Service
- Specials Promotion and Upselling
- Wine and Liquor Service
Timeline
VIP Server
Lamar's
08.2023 - Current
Server
Sunsets Waterfront Dining
06.2023 - 08.2023
Cocktail Waitress
Chasing Rabbits
01.2023 - 04.2023
Server
DECA + BOL
06.2022 - 01.2023
Golf Beverage Cart Attendant
Vail Golf Club
04.2022 - 07.2022
High School Diploma -
University High School
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