Summary
Overview
Work History
Education
Skills
Timeline
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Payton O'Donnell

Gibbstown

Summary

Outgoing and reliable with a proven track record in high-volume environments, such as Southwood Bar. Excelled in multitasking and customer service, developing a loyal clientele. Demonstrated adaptability and teamwork, efficiently managing cash and resolving complaints. Skilled in payment processing and maintaining a professional appearance, consistently ensuring operational excellence.

Overview

8
8
years of professional experience

Work History

Bartender

Southwood Bar
09.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift.
  • Efficiently opened or closed the bar according to procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Counter Girl

Cicontes Italia Pizzeria
05.2018 - 03.2023
  • Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
  • Demonstrated adaptability by taking on additional responsibilities during busy periods or as needed within the team.
  • Processed orders quickly using point-of-sale systems, ensuring accurate communication between front-and back-of-house teams.
  • Resolved customer complaints professionally, addressing concerns and finding effective solutions.
  • Balanced cash register at the end of each shift, verifying totals against sales reports for accuracy.

Shampoo Assistant

Serendipity Salon
04.2017 - 06.2018
  • Appropriately washed chemically restructured hair to avoid damage and improve texture.
  • Provided customer service by greeting clients warmly and addressing inquiries promptly.
  • Stocked shelves and merchandise and kept tidy appearance of salon.
  • Handled tasks such as answering phones, booking appointments, and processing payments efficiently.

Education

High School Diploma -

Gloucester County Institute of Technology
Sewell, NJ
06-2020

Skills

  • Multitasking
  • Customer service
  • Reliability
  • Team player
  • Payment processing
  • Cash register operation
  • Professional appearance
  • Outgoing personality

Timeline

Bartender

Southwood Bar
09.2023 - Current

Counter Girl

Cicontes Italia Pizzeria
05.2018 - 03.2023

Shampoo Assistant

Serendipity Salon
04.2017 - 06.2018

High School Diploma -

Gloucester County Institute of Technology

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Payton O'Donnell