Payton Rietow
Sarasota,FL
Summary
Proven server and cashier with a track record of enhancing customer satisfaction at Stonewood Grill and Tavern through exceptional service and a bubbly personality. Skilled in cash handling and guest engagement, consistently increased sales with effective upselling. Demonstrated strong work ethic with a upbeat and friendly approach, adept at resolving complaints swiftly, ensuring customer loyalty and repeat business. Always having great energy with the team as well as the guests providing a happy experience and making sure guests leave satisfied. Very loyal employee making it easy for employers to count on me. Hardworking and passionate in any task being pursued.
Overview
5
5
years of professional experience
Work History
Server
Stonewood Grill And Tavern
Sarasota, FL
04.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders and manage bills.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest.
- Greeting guests, seating them, making the customers feel very welcome
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Cashier
Basils Flamed Broiled Chicken
Sarasota, FL
09.2019 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed every customer and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Plated food, opened and closed restaurant.
Education
High School Diploma -
Booker High School
Sarasota, FL05.2023
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Fast Learner
Bubbly personality
Friendly
Tableside Etiquette
Professional Appearance
Timeline
Server
Stonewood Grill And Tavern
04.2021 - Current
Cashier
Basils Flamed Broiled Chicken
09.2019 - 04.2021
High School Diploma -
Booker High School