Payton Singleton

• Checked patients in and out for appointments and collected co-payments.
• Answered multi-line phone system and directed callers to requested personnel and departments.
• Set up appointments for physician visits and procedures using calendar software.
• Performed data entry accurately into the practice's EMR system as needed.
• Assisted physicians with finalizing reports, speeches or presentations.
• Prepared charts for new patients prior to their appointment.
• Adhered to HIPAA requirements to safeguard patient confidentiality.
• Provided patients with accurate information regarding hospital policies and procedures.
• Transmitted medical records and other correspondence by mail, e-mail, or fax.
• Arranged hospital admissions for patients as required.

(Currently training to become Medical Assistant at this location as well.)

• Organized travel arrangements, including flights, accommodations, and transportation.
• Organized and maintained digital and physical filing systems for easy access and retrieval of documents.
• Purchased and managed inventory of office and personal supplies, ensuring availability and cost-effectiveness.
• Prepared records of client progress and services performed under care.
• Managed household inventory and maintenance schedules.
• Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
• Developed processes for efficient workflow within the departmental structure.
• Checked personal and professional activities to remind employer of priority tasks and deadlines.
• Administered medication and medical treatments, following physician orders.
• Identified health scenarios that required more skilled care or knowledge.
• Managed special projects, contributing to team efforts and meeting project deadlines.