Payton Vogen
Casco,ME
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
SUBWAY®Restaurants
05.2025 - 12.2025
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Trained staff associates and equipped them to comply with company policies and procedures.
- Responded to customer concerns, working with a manager to significantly raise customer satisfaction ratings.
- Regularly assisted hundreds of customers per week,
Shift Leader
SUBWAY®Restaurants
12.2023 - 05.2025
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Completed cash and credit card transactions accurately using POS software.
- Built and maintained very strong customer relationships over extended periods.
Sandwich Artist
SUBWAY®Restaurants
07.2021 - 12.2023
- Greeted guests, promoted specials, and took orders.
- Organized freezers, refrigerators, and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Operated manual and electric appliances to peel, slice, and trim food.
- Trained team members to prepare sandwiches and other items according to instructions.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Education
High School Diploma -
Lake Region High School
Naples06.2023
Skills
- Customer Service
- Cash handling
- Employee Training
- Team management
- Regulatory compliance
Languages
English
Native or Bilingual
Timeline
Assistant Store Manager
SUBWAY®Restaurants
05.2025 - 12.2025
Shift Leader
SUBWAY®Restaurants
12.2023 - 05.2025
Sandwich Artist
SUBWAY®Restaurants
07.2021 - 12.2023
High School Diploma -
Lake Region High School