Summary
Overview
Work History
Education
Skills
Timeline
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Pualei Dilliner

Brighton,CO

Summary

Versatile and adaptable professional consistently excelling in various fields. Demonstrates a natural ability to quickly grasp new concepts and eagerly expands skill set. Takes on leadership roles and contributes to team and organizational success with innovative problem-solving approach.

Overview

4
4
years of professional experience

Work History

Installed Sales Coordinator

Lowe's Home Improvement
Aurora, Colorado, US
09.2016 - 10.2017
  • Sold, scheduled, and coordinated installations for lighting, appliances, plumbing, flooring, and countertops
  • Facilitated swift processes through effective communication with clients, vendors, contractors.
  • Informed clients about installation timelines with regular calls and emails.
  • Managed paperwork and electronic files for clients using Microsoft Office and Google Docs
  • Collaborated with department sales teams to coordinate and boost sales
  • Cultivated networks among departments, clients, vendors, and contractors.

Customer Service Associate

Lowe's Home Improvement
Aurora, Colorado, US
07.2016 - 09.2016
  • Processed returns and sales for customers
  • Assisted customers with finding products in the store
  • Prepared orders for pick-up
  • Answered telephone calls to answer customer questions
  • Contacted other Lowe's stores to further assist customers when needed
  • Coordinated with store managers and supervisors to improve customer service desk
  • Promoted to Installed Sales department for a pay increase and title change

Bakery Clerk

King Soopers
Aurora, CO
12.2015 - 08.2016
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
  • Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Managed incoming bakery deliveries, verifying order accuracy and freshness of products upon arrival.
  • Maintained a visually appealing and well-stocked bakery display, leading to increased sales.

Shift Supervisor

Menchie's Frozen Yogurt
Aurora, Colorado, US
12.2013 - 11.2015
  • Supervised, trained, and supported team members to accelerate store development
  • Coordinated with store managers to improve business practices
  • Ensured quality control by preparing cold and hot foods according to health department standards and keeping work areas clean
  • Counted inventory and placed orders for all store products and merchandise
  • Inspected equipment and repaired parts whenever needed
  • Managed money including transactions with customers and depositing daily money drops to the store bank account
  • Assisted customers by providing knowledge of products and hands-on help
  • Began training for management positions

Education

N/A - Business Management

Community College of Aurora
Aurora, CO

High School Diploma - General Education

W.C. Hinkley High School
Aurora, Colorado
05.2012

Skills

  • Customer Service
  • Leadership & Team Management
  • Microsoft Office
  • Communication
  • Critical Thinking
  • Problem Solving
  • Creativity
  • Innovation
  • Conflict Resolution
  • Detail-Oriented

Timeline

Installed Sales Coordinator

Lowe's Home Improvement
09.2016 - 10.2017

Customer Service Associate

Lowe's Home Improvement
07.2016 - 09.2016

Bakery Clerk

King Soopers
12.2015 - 08.2016

Shift Supervisor

Menchie's Frozen Yogurt
12.2013 - 11.2015

High School Diploma - General Education

W.C. Hinkley High School

N/A - Business Management

Community College of Aurora
Pualei Dilliner