Pearce Beattie
New Port Richey
Summary
Automotive professional with significant expertise in finding what truly matters to each individual automotive prospect. known for high standards and results-driven approach. ensuring reliability and flexibility in dynamic work environment. Looking to expand my professional career in the automotive world.
Overview
4
4
years of professional experience
Work History
Automotive Service Advisor
Clearwater Toyota
12.2020 - Current
- Greet customers and assess their automotive needs by actively listening and asking probing questions.
- Schedule service appointments and manage technician workflows to optimize service efficiency.
- Automotive Financing, Menu Selling & Product Presentations, Efficient in DMS Softwares CDK, Dealerlogix, SunBit
- Communicate repair and maintenance recommendations clearly to customers, ensuring they understand the services needed.
- Prepare and present service estimates and invoices, handling payments and warranty claims/ Payments
- Follow-up with customers after service completion to ensure satisfaction and encourage repeat business.
- Assisting in service-to-sales
- Training new service advisors, and guiding new service technicians
Education
River Ridge High School
Skills
- Customer relations
- Customer satisfaction
- Building relationships
- Complaint handling
- Reliable
- Positive and refreshing personality
Timeline
Automotive Service Advisor
Clearwater Toyota
12.2020 - Current
River Ridge High School
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