PEARL RATNANI

Document, Records & Office Administration
• Maintain organized digital and physical filing systems across multiple entities.
• Manage office supplies, inventory, and general administrative support.
• Support leadership (Owners) with correspondence, scheduling, and meeting coordination including personal agendas.

Licensing, Permits & Regulatory Compliance
• Prepare and submit business license and food permit applications for all stores; ensure renewals remain up to date.
• Maintain compliance files for COAM, lottery, alcohol, tobacco, and other regulated licenses.
• Oversee property tax bills, appeals, and assessment communications.

Insurance Administration (Commercial, Health, Home/Auto)Employer-Sponsored Health Insurance & Commercial Insurance
• Support daily operations by coordinating with agents, organizing files, and managing administrative tasks.
• Assist with processing commercial insurance claims and reviewing documentation.

HR Support, utilities, reporting and Data Entry

ACA REPORTING SOFTWARE

ADP SYSTEM EXPERIENCE

• Assisted educators in lesson preparation and classroom management.
• Supported individualized learning plans for diverse student needs.
• Facilitated engaging educational activities to enhance student participation.
• Collaborated with teachers to assess student progress and provide feedback.

• Assisted customers in identifying issues and explained solutions to restore service and functionality.
• Documented support interactions for future reference.
• Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
• Managed high levels of call flow.
• Collaborated with supervisors to escalate and address customer inquiries or technical issues.
• Contractual
• Remote

• Inspected quality of products, taking note of functionality, appearance and other specifications.
• Performed visual inspections and non-destructive tests where appropriate.
• Collaborated with production staff to establish and meet quality standards.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

• Assisted with month-end closing and reporting duties.
• Completed closing and reporting functions and prepared journal entries.
• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
• Compiled monthly journal entries into general ledger system.

• Built positive relationships with students and families for safe, trusted learning support.
• Exercised good classroom management focused on positive behavior support by clearly articulating fair and consistent expectations along with appropriate natural consequences.
• Delivered lesson plans, implemented school curriculum and used data to create, monitor, and establish personalized learning plan for each student.
• Monitored and evaluated student progress through regular assessments and observations.
• Promoted learning through play with engaging activities, games and lessons.
• Created, managed, and participated in variety of learning environments and activities to support opportunities for students to develop full potential and achieve learning objectives.

• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.

• Updated account information to maintain customer records.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
• Managed vendor purchase order dispatch, delivery, and invoicing to set contractual guidelines and maintain budgetary regulations.