Pearlene Whatoname
Riverside
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
Dispatch Supervisor
Hualapai Tribe
Peach Springs, AZ
05.2025 - 11.2025
- Supervised emergency communication operations, ensuring timely response to critical incidents.
- Monitored call handling procedures, ensuring adherence to established protocols and standards.
- Oversaw scheduling for the 911 Dispatch Center, ensuring optimal staffing levels during peak hours and special events.
- Served as a mentor and resource to junior dispatchers, fostering professional growth and development within the team.
911 Operator
Hualapai Tribe
Peach Springs, AZ
11.2011 - 05.2025
- Managed emergency calls, assessing situations and dispatching appropriate resources.
- Coordinated communication between first responders and callers to ensure timely assistance.
- Monitored multiple radio channels, maintaining situational awareness during emergencies.
- Trained new operators on protocols and operational procedures for effective response.
- Demonstrated excellent multitasking abilities while managing multiple phone lines, radio communications, and computer systems simultaneously.
- Supported fellow operators during peak call periods, ensuring seamless service delivery to all callers in need of assistance.
Food Preparation Worker
Grand Canyon Resort Corporation
Peach Springs, AZ
11.2011 - 03.2012
- Prepared and assembled food items according to standardized recipes and presentation guidelines.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Operated kitchen equipment efficiently, including ovens, grills, and food processors for optimal productivity.
- Collaborated with team members to streamline food preparation processes, enhancing workflow efficiency.
- Assisted in inventory management by monitoring stock levels and notifying supervisors of shortages or discrepancies.
- Handled high-pressure situations calmly and professionally during peak hours of operation.
Education
High School Diploma -
Quentin Burdick Jpob Corps
Bismarck, NDSkills
- Customer service
- Teamwork
- Problem-solving abilities
- Dependable and responsible
- Multitasking
- Organizational skills
- Adaptability and flexibility
- Verbal and written communication
Timeline
Dispatch Supervisor
Hualapai Tribe
05.2025 - 11.2025
911 Operator
Hualapai Tribe
11.2011 - 05.2025
Food Preparation Worker
Grand Canyon Resort Corporation
11.2011 - 03.2012
High School Diploma -
Quentin Burdick Jpob Corps