Adept Service Manager with a proven track record at Chipotle Grill, where I excelled in turning escalated customer complaints into loyalty through expert problem-solving and a positive attitude. Skilled in team leadership and multitasking, I successfully hired and trained staff, enhancing service quality and operational efficiency. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.