Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pearson Jeffs

Clackamas,OR

Summary

Adept Service Manager with a proven track record at Chipotle Grill, where I excelled in turning escalated customer complaints into loyalty through expert problem-solving and a positive attitude. Skilled in team leadership and multitasking, I successfully hired and trained staff, enhancing service quality and operational efficiency. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

1
1
year of professional experience

Work History

Service Manager

Chipotle Grill
03.2023 - Current
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Ran day to day business smoothly while ensuring quality food and experience

Education

High School Diploma -

RexPutnam Highshcool OR
Portland Oregon
07.2023

Skills

  • Positive Attitude
  • Team Leadership
  • Multitasking and Organization
  • Problem-Solving
  • Level headed
  • Task oriented

Languages

Spanish
Native or Bilingual

Timeline

Service Manager

Chipotle Grill
03.2023 - Current

High School Diploma -

RexPutnam Highshcool OR
Pearson Jeffs