Pedro Benitez Jr.
Plano,TX
Summary
Experienced leader with strong background in guiding teams and managing multiple tasks. Known for collaborative approach and commitment to brand excellence.
Overview
7
7
years of professional experience
Work History
Key Manager
Grimaldi's Coal Brick Oven Pizzeria
11.2023 - Current
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Counted registers and cleaned and secured shop at end of shift.
- Maintained high levels of employee engagement through open communication channels and creating a supportive work environment.
- Assisted with scheduling, interviewing, and other administrative tasks to boost success successful store.
Kitchen Supervisor
Grimaldi's Coal Brick Oven Pizzeria
04.2023 - 11.2024
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
Manager Assistant
Mi Dia From Scratch
05.2018 - 03.2023
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
- Ensured compliance with health department regulations by maintaining a clean and safe dining environment.
Team Lead
White Water Express Car Was
07.2019 - 12.2022
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
Skills
- Bilingual
- Critical thinking
- BOH Operations
- Food Safety
- Food Management
- Multitasking
- Teamwork
- Employee training
- Customer service
- Conflict resolution
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Key Manager
Grimaldi's Coal Brick Oven Pizzeria
11.2023 - Current
Kitchen Supervisor
Grimaldi's Coal Brick Oven Pizzeria
04.2023 - 11.2024
Team Lead
White Water Express Car Was
07.2019 - 12.2022
Manager Assistant
Mi Dia From Scratch
05.2018 - 03.2023
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