Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Volunteer
Pedro Balderas

Pedro Balderas

Management
Tacoma,WA

Summary

Seeking a position that is challenging to expand my learning and knowledge. A reputable organization that respects its customers and employees, a position that would provide future opportunities and company growth, dedicated to meeting company goals and practices, skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Looking for a good salary and reasonable schedule, i will provide dedication, team work, good communication and reliability. I am currently working at LA Fitness as a membership counselor, where i help introduce them to the gym and guide them in working out efficiently to there needs, while providing customer service and understanding in membership sign up's, working for the health and wellness corporation has gotten me my personal training certificate. Im Very organized with computer programs and paperwork i often did this getting leads and making sales and phone calls. My past experience was before LA fitness where I first worked as a Pizza boy at a fine dining restaurant prepping pizza dough from scratching and prepping my materials and cooking and handling cash all while maintain food safety and cleanliness.

Overview

6
6

Years of professional experience food

2
2
years of post-secondary education
2
2
Certifications

Work History

Membership Counselor

LA Fitness
Federal Way, WA
12.2020 - 01.2022
  • Built professional sales presentations to promote services to groups of potential customers.
  • Prepared and demonstrated membership rates features and benefits to address specific customer wants and needs.
  • Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
  • Planned annual customer outreach events to strengthen brand initiatives and maximize outreach.
  • Locked in customer business with persuasive negotiation skills.

Server

Classic Eats
Burien , WA
03.2019 - 10.2020
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Increased sales significantly by upselling higher-end products to customers.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Processed orders and sent to kitchen employees for preparation.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Pizza Boy

Ginos Bistros
Federal Way, WA
06.2017 - 03.2018
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Cooked pizza, calzones, stromboli and pasta.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.
  • Reduced ingredient waste when creating pizzas by following pan size, dough quantity requirements and topping measurements.
  • Shared information with customers about menu items, preparation methods and ingredients.
  • Communicated with management on food inventory stock to request order placement.
  • Identified inefficiencies leading to improved productivity.

Education

Associate of Arts - Biology

Highline College
Seattle, WA
01.2022 - 01.2024

Skills

Customer Service

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Certification

Certified in CPR

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Associate of Arts - Biology

Highline College
01.2022 - 01.2024

Membership Counselor

LA Fitness
12.2020 - 01.2022

Certified in CPR

01-2020

Server

Classic Eats
03.2019 - 10.2020

Pizza Boy

Ginos Bistros
06.2017 - 03.2018
Pedro BalderasManagement