Pedro Figueroa De Armas
1965 NW 173rd St Miami Gardens
Overview
2
2
years of professional experience
Work History
Front Desk and Treatment Coordinator
Aaron Dental and Orthodontics
07.2024 - Current
- As a front desk staff, I am responsible for helping patients in person and over the phone. This varies from scheduling appointments, managing patient flow in the office, answering questions, verifying insurance coverage, and portraying a positive image to both patients and staff. As a treatment coordinator, I work closely with the dentists to take into account a patient's unique situation to develop a comprehensive and accessible treatment plan that I thoroughly explain to the patients
Dental Front Desk Receptionist
Soto and Castillo Dental Care
09.2022 - 05.2023
- Scheduling, explaining ins benefits, explaining treatment plans to patients, etc
Education
Bachelor of Science - Biology
FIU Honors College
Miami, FL05-2023
Associate of Science - Biology
Doral College
Doral, FL05-2020
Associate of Science - Biology
Miami Dade College
Hialeah, FL05-2020
Skills
- Communication
- Leadership
- Team player
- Problem-solving
- Bilingual (English and Spanish)
- Computer Literacy
- Administrative experience
- HIPAA compliance
- Phone etiquette
- Dental office experience
- Time Management
- Organizational skills
Timeline
Front Desk and Treatment Coordinator
Aaron Dental and Orthodontics
07.2024 - Current
Dental Front Desk Receptionist
Soto and Castillo Dental Care
09.2022 - 05.2023
Bachelor of Science - Biology
FIU Honors College
Associate of Science - Biology
Doral College
Associate of Science - Biology
Miami Dade College
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