Pedro Gatica
Phoenix,AZ
Summary
Experienced with providing attentive and friendly service in fast-paced environment. Utilizes strong communication skills to ensure guest satisfaction and smooth operation. Track record of maintaining clean, organized workspace and effectively managing multitasking duties.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Wait Staff Member
Atria Park of Sierra Pointe
07.2024 - Current
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
- Promptly addressed customer complaints or issues, resulting in increased guest satisfaction rates.
- Helped maintain inventory levels by accurately recording stock usage and communicating needs to management.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Popo's Fiesta Del Sol Mexican Restaurant
08.2021 - 04.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Education
High School Diploma -
Barry Goldwater High School
2820 W Rose Garden Ln, Phoenix, AZ 85027 Skills
- Strong multitasking
- Efficient organization
- Professional appearance
- Cleanliness and hygiene
- Supply restocking
- Resident support
- Strong work ethic
- Cash handling
- Performance improvement
- Team player
- Warm and friendly
Timeline
Wait Staff Member
Atria Park of Sierra Pointe
07.2024 - Current
Server
Popo's Fiesta Del Sol Mexican Restaurant
08.2021 - 04.2025
High School Diploma -
Barry Goldwater High School
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