Pedro Juan Mari II
Ollie’s Bargain Outlet
Broken Arrow,OK
20
years of professional experience
Experienced human services professional specializing in client advocacy, case management, and resource coordination. Guides individuals through complex processes while ensuring accurate, confidential record-keeping and high-quality service delivery. Focused on enhancing student success through effective resource navigation and regulatory compliance.
Work History
Customer Service Associate
2 Months- Execute cash register operations with precision.
- Help large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintain store appearance and organize merchandise displays to attract customer interest.
Medical Billing Specialist
1 Year 5 Months- Processed and submitted medical claims to insurance companies for timely reimbursement.
- Identified and resolved patient billing and payment issues.
- Streamlined billing processes by implementing efficient workflows and utilizing advanced software tools.
Pharmacy Technician
6 Months- Assisted pharmacists in preparing and dispensing medications accurately.
- Entered and processed patients' prescriptions into internal system.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients.
Social Services Specialist
4 Months- Conducted reviews of client applications to assess candidate eligibility based on defined program guidelines.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates. Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Store Clerk
3 Years- Operated point-of-sale systems efficiently and accurately.
- Ensured timely stocking of shelves, coolers, and displays for optimal product availability.
- Maintained cleanliness and organization of store areas.
- Supported corporate operations by assisting with data entry tasks at corporate office.
Staff Generalist
2 Years- Partnered with clubhouse clients to facilitate daily member activities, fostering engagement and community integration.
- Collaborated with clients to explore potential opportunities in employment, housing, and education.
- Cultivated relationships with clients through attentive listening and prompt resolution of concerns.
- Organized community outreach initiatives, enhancing club visibility and establishing partnerships.
Education
J.D. - Law
Bachelor of Arts - Sociology And Anthropology
Timeline
Customer Service Associate
Ollie’s Bargain Outlet
06.2026 - CurrentRead More
Medical Billing Specialist
Speechful Therapy
09.2024 - 02.2026Read More
Pharmacy Technician
CVS Pharmacy
10.2017 - 04.2018Read More
Social Services Specialist
OK Department of Human Services
04.2017 - 08.2017Read More
Store Clerk
Quiktrip Corporation
01.2013 - 01.2016Read More
Staff Generalist
Crossroads Clubhouse
08.2006 - 08.2008Read More
University of Tulsa College of Law
J.D. from Law
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Carleton College
Bachelor of Arts from Sociology And Anthropology
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