Pedro Lira
El Paso,TX
Summary
Talented inside and outside Sales Representative multitasks and balances customer needs with company demands. Successful at building loyalty and long-term relationships while consistently reaching sales targets. Demonstrated experience delivering superior customer service and attention to detail. Bilingual with a warm, friendly personality. Proficient in time management, planning and recordkeeping.
Overview
5
5
years of professional experience
2017
2017
years of post-secondary education
Work History
Dish Account Executive/Mentor
DISH
El Paso, TX
11.2022 - Current
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Worked successfully to accomplish goals and meet company expectations.
- Conducted team meetings to determine strategic sales approaches.
- Applied abilities in techniques like active listening and collaborative problem-solving to make positive impact.
- Offered help and support to keep team members motivated and working toward objectives.
- Trained and developed new team members to improve product knowledge and selling abilities.
Senior Outside Sales Representative
Charter Spectrum
El Paso, Tx
10.2024 - 03.2026
- Cultivated client relationships through regular follow-ups and personalized communication.
- Delivered presentations to potential customers highlighting service benefits and features.
- Conducted market research to identify new sales opportunities and customer needs.
- Negotiated contracts with clients, ensuring favorable terms for both parties involved.
- Educated customers on product features and technical details to highlight benefits.
Amazon Process Assistant
Amazon
El Paso, TX
11.2021 - 11.2022
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Trained staff members to implement and maintain approved and established process improvements.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Spectrum Outside Sales Representative
Charter Spectrum
El Paso, TX
02.2021 - 08.2021
- Maintained open communication with leadership to facilitate business development.
- Educated customers on product features and technical details to highlight benefits.
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
- Collaborated with other departments to complete sales transactions.
- Organized sale calls with customers and vendors.
Education
High School Diploma -
Bel Air High School
El Paso, TXSome College (No Degree) - Architecture
El Paso Community College
El Paso, TXSkills
- Relationship Building
- Customer service-oriented
- Fluent in Spanish and English
- Adaptive team player
- Inside and Outside Sales
- Product and Service Knowledge
- Adaptable and Flexible
- Teamwork and Collaboration
Education and Training
other,other
Timeline
Senior Outside Sales Representative
Charter Spectrum
10.2024 - 03.2026
Dish Account Executive/Mentor
DISH
11.2022 - Current
Amazon Process Assistant
Amazon
11.2021 - 11.2022
Spectrum Outside Sales Representative
Charter Spectrum
02.2021 - 08.2021
High School Diploma -
Bel Air High School
Some College (No Degree) - Architecture
El Paso Community College