Pedro Mejia

• Coordinated inventory management and supply chain processes to ensure timely availability of products.
• Prepared paperwork related to sales transactions.
• Engaged customers through effective communication and product knowledge.
• Managed inventory levels and organized stock to support seamless sales operations.
• Developed key customer relationships to increase sales.
• Assisted customers in selecting appropriate products or services for their needs.
• Maintained customer relationships through regular follow-up calls and emails to enhance satisfaction and loyalty.

• Managed vendor relationships to ensure timely and accurate service delivery.
• Coordinated logistics operations to optimize route planning and resource allocation.
• Managed the day-to-day operations of the delivery team including assigning tasks, setting deadlines and ensuring adherence to best practices.
• Developed merchandise strategies to enhance customer engagement and brand loyalty.
• Ensure that all assigned stores are properly merchandised according to corporate and perfect store standers including QPOD and strike zone elements.
• Responsible for swing coverage assignment
• Weekly planning assignment
• Schedule timely delivery of equipment and resets upgrade /Corp
• Overtime management

• Responsible for overall branch Key Performance Indicator and development of (DSM Small Format Team and KAM Large Format Team).
• Directs branch sales and provides leadership/coaching towards the achievement of goal and high moral
• Develops a business plan and sales strategy for the market and brand vision that ensures achievement of branch sales goals.
• Creates and conducts presentations to sales team, key accounts, chains and owner groups.
• Coordinated training sessions for staff on product knowledge and sales techniques.
• Managed daily operations of sales department, including supervision of staff members.
• Resolved customer complaints regarding sales and service.

• Responsible for the performance and development of my team
• Trained and mentored sales representatives for improved customer engagement.
• Established strong relationships with distributors and retailers for product placement.
• Directs my team sales and provides leadership/coaching towards the achievement of goal

Conducts one-on-one review with all Account Sales Managers to build more

effective communications, to understand training and development needs, and to provide insight for the improvement of Account Managers sales performance.

• Provides timely feedback to senior management regarding performance.

• Influence account decision makers in order to achieve sales volume and margin targets within assigned territories.
• Execute the 1.5 rule to eliminate stock outs. Generate and input the optimal order.
• Execute all merchandising and sales programs to drive incremental volume including RVP, Display Drive, and chain promotions.
• Monitor and manage all accounts for opportunities and challenges. Maintain a professional, responsive attitude