Pedro Ontiveros
Vado,NM
Summary
Dedicated Medical Assistant with a proven track record in patient intake, phlebotomy, and customer service. Known for streamlining operations and improving patient flow, ready to leverage skills to enhance healthcare delivery.
Overview
7
7
years of professional experience
Work History
Medical Assistant
El Paso Mens Clinic
El Paso, TX
12.2025 - Current
- Assisted with patient intake and documentation processes to ensure accurate record-keeping.
- Supported medical staff during examinations, enhancing patient care efficiency.
- Managed appointment scheduling and follow-up communications for optimal patient flow.
- Performed routine lab tests and procedures under supervision, ensuring compliance with safety standards.
- Educated patients on treatment plans and medication instructions to promote adherence.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Medical Assistant
Lung Specialists
Las Cruces, NM
05.2020 - 11.2025
- Maintained cleanliness and organization of examination rooms to provide a welcoming environment.
- Collaborated with team members to streamline operations and improve patient experiences.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Measured patient pulse oximetry.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Patient Care Technician
Las Palmas Del Sol Healthcare
El Paso, TX
07.2024 - 10.2025
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted in daily living activities to enhance patient comfort and mobility.
- Collaborated with interdisciplinary teams to coordinate patient care plans.
- Maintained accurate documentation of patient records in electronic health systems.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered clean and hygienic environment, reducing risk of infections.
- Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
- Provided nutritional support by assisting patients with meals, catering to individual dietary needs.
Medical Assistant
Country Club Urgent Care
El Paso, TX
06.2019 - 05.2020
- Utilized electronic health record systems to document patient interactions accurately and efficiently.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Education
Associate of Arts - Medical Assistant
Vista College
El Paso, TX06-2019
High School Diploma -
Desert Pride High School
Anthony, NM05-2008
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Direct patient care
- Data entry
- Phlebotomy
- Reliable team player
- CPR
- Fluent in [English,Spanish]
- Adaptable
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Medical Assistant
El Paso Mens Clinic
12.2025 - Current
Patient Care Technician
Las Palmas Del Sol Healthcare
07.2024 - 10.2025
Medical Assistant
Lung Specialists
05.2020 - 11.2025
Medical Assistant
Country Club Urgent Care
06.2019 - 05.2020
Associate of Arts - Medical Assistant
Vista College
High School Diploma -
Desert Pride High School