Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Pedro Perez Hernandez

Miami,FL

Summary

Dynamic professional with a proven track record at Key Biscayne Yacht Club, excelling in customer service and multitasking. Bilingual in English and Spanish, I effectively crafted signature cocktails while ensuring a clean and organized bar. A reliable team player, I thrive in fast-paced environments, enhancing guest experiences through exceptional service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender

Key Biscayne Yacht Club
02.2024 - Current
  • Crafted signature cocktails and provided exceptional customer service in fast-paced environment.
  • Maintained cleanliness and organization of bar area, adhering to safety and health regulations.
  • Collaborated with kitchen staff to ensure timely service of food and beverage orders.
  • Managed cash register operations, processing transactions accurately and efficiently.

Front Desk Receptionist

Riu Hotel
01.2023 - 02.2024
  • Managed front desk operations, ensuring smooth guest check-in and check-out processes.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Coordinated reservations using hotel management software to optimize occupancy rates.
  • Assisted in maintaining an organized reception area, enhancing overall guest experience.

Sales Associate

Men’s Palace
05.2022 - 01.2023
  • Assisted customers with product selection and provided exceptional service to enhance shopping experience.
  • Maintained knowledge of current promotions and sales to effectively communicate benefits to customers.
  • Organized product displays and ensured merchandise was well-stocked and visually appealing.
  • Processed transactions efficiently using point-of-sale system, ensuring accuracy in cash handling.

Education

Associate of Science - Nursing

Miami Dade College
Miami, FL

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Certification

Life Insurance & Annuities certificate

Languages

English
Full Professional
Spanish
Native or Bilingual
French
Elementary

Timeline

Bartender

Key Biscayne Yacht Club
02.2024 - Current

Front Desk Receptionist

Riu Hotel
01.2023 - 02.2024

Sales Associate

Men’s Palace
05.2022 - 01.2023

Associate of Science - Nursing

Miami Dade College