Pedro Silva
Castroville,TX
Summary
Accomplished Owner-Operator and Driver with a proven track record of enhancing customer satisfaction and streamlining operations at companies like Men Of Steel Enterprises, LLC. Skilled in GPS route planning and exceptional customer service, I've consistently fostered trust and efficiency. My expertise in safe driving practices and problem-solving has significantly contributed to operational excellence and client loyalty. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.
Overview
2025
2025
years of professional experience
Work History
Driver
Men Of Steel Enterprises, LLC
Owner-Operator
B H Trans, Inc
04.2024 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Driver
Silence Lines, LLC
09.2022 - 07.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Owner-Operator
Top-notch Transit ,LLC
03.2024 - 04.2024
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Owner-Operator
Daily Express, Inc
03.2024 - 03.2024
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Owner-Operator
Unique Freight Carriers, Inc
02.2024 - 03.2024
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Assessed income and expenses and adapted plans to improve profit levels.
- Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
Owner-Operator
Miller Transfer
07.2023 - 01.2024
- Developed and nurtured lasting customer relationships by projecting a professional corporate image and responding quickly to logistical and scheduling issues.
- Operated with safety and skill to avoid accidents and delays.
- Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
Driver Trainer
United Professional Services , LLC
08.2015 - 09.2022
- Identified driver training needs to make recommendations to manager.
- Developed tailored training programs for individual drivers, addressing specific areas of improvement.
- Evaluated driver performance through ride-alongs, providing constructive feedback for continuous improvement.
- Facilitated effective communication between drivers, dispatchers, and management, promoting a cohesive team environment.
- Maintained accurate records of driver certifications, licenses, endorsements, and other required documentation for regulatory compliance purposes.
Education
High School Diploma -
Okeechobee High School
Okeechobee, FL06.1986
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Problem-Solving
- Safe Driving Practices
- Punctual and Reliable
- City and non-city driving
- GPS and route planning
- Vehicle Inspection
- Driving in Adverse Conditions
- Route Management
- Commercial driving
- Equipment Operation
- Inclement weather driving
Timeline
Owner-Operator
B H Trans, Inc
04.2024 - Current
Owner-Operator
Top-notch Transit ,LLC
03.2024 - 04.2024
Owner-Operator
Daily Express, Inc
03.2024 - 03.2024
Owner-Operator
Unique Freight Carriers, Inc
02.2024 - 03.2024
Owner-Operator
Miller Transfer
07.2023 - 01.2024
Driver
Silence Lines, LLC
09.2022 - 07.2024
Driver Trainer
United Professional Services , LLC
08.2015 - 09.2022
Driver
Men Of Steel Enterprises, LLC
High School Diploma -
Okeechobee High School
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