Pedro Sosa
Summary
Detail-oriented retail professional with significant experience in inventory management and team collaboration. Skilled in customer service and problem resolution, committed to enhancing operational efficiency and customer engagement in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Associate
Simpson's Produce
Charlotte
04.2020 - Current
- Built relationships with customers by providing friendly customer service, enhancing customer satisfaction.
- Managed inventory levels and ensured proper stock rotation, contributing to operational efficiency.
- Performed cash register functions accurately and efficiently, supporting seamless transactions.
- Collaborated with team members to uphold cleanliness and organization in work areas, ensuring a positive shopping experience.
- Organized backroom areas to create efficient storage solutions, facilitating quicker access to products.
- Performed daily opening and closing procedures for store operations.
Seasonal Sales Associate
Mountain Greens
Charlotte
11.2022 - 12.2025
- Responded to customer inquiries, improving overall satisfaction levels and problem resolution.
- Processed customer transactions accurately, facilitating seamless payment experiences.
- Provided training for new associates on sales strategies and customer service excellence.
- Executed daily tasks with precision, supporting overall operational efficiency.
Education
High School Diploma -
Porter Ridge High School
NC06-2023
Central Piedmont Community College
Charlotte, NC06-2026
Skills
Languages
English
Professional
Spanish
Limited
Certification
- driver licenses
Timeline
Seasonal Sales Associate
Mountain Greens
11.2022 - 12.2025
Store Associate
Simpson's Produce
04.2020 - Current
High School Diploma -
Porter Ridge High School
Central Piedmont Community College