Pedro Trevino
Alvin,TX
Summary
Dynamic General Manager with a proven track record at Taco Bell, excelling in team training and financial reporting. Adept at enhancing customer satisfaction through effective problem-solving and collaboration. Skilled in technical troubleshooting, I foster a positive work environment that drives operational success and employee engagement.
Overview
2
2
Languages
9
9
years of professional experience
Work History
General Manager
Taco Bell
Dickinson, Texas
12.2021 - Current
- Tracked monthly sales and generated reports to support business development planning.
- Developed staff schedules, optimizing labor costs and ensuring adequate coverage.
- Recruited, trained, motivated, and supervised team members while delegating tasks effectively.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Managed cash registers and financial records in compliance with company policies.
- Maintained clean, organized workspace, fostering collaboration among team members.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Trained employees on duties, policies and procedures.
- Resolved customer issues to enhance the dining experience and maintain satisfaction levels.
Crew Member |Manager
Dairy Queen
02.2018 - 12.2021
- Managed daily restaurant operations, including food preparation, inventory control, and cleaning.
- Supervised daily operations, coordinating workflow among crew members to maintain efficient service.
- Successfully addressed customer concerns and resolved operational issues, ensuring customer satisfaction.
- Collaborated with team members to ensure smooth operations and efficient service, providing excellent customer service.
- Prepared and served menu items, ensuring adherence to quality standards and safety guidelines for optimal customer satisfaction.
- Handled cash transactions accurately, contributing to a seamless guest experience.
Math Tutor
Kumon
09.2018 - 02.2019
- Tutor students in math , explaining concepts clearly and helping them with homework and exam preparation.
- Develop individualized learning plans for students/ addressing their specific needs and goals.
- Tailored teaching style to align with individual learning preferences, fostering a more effective learning environment.
- Assessed student work, delivering targeted feedback to enhance understanding and address areas for improvement.
- Tracked student progress and communicated effectively with parents and instructors, offering actionable updates and recommendations.
MECHANIC APPRENTICE OF INDUSTRIAL ENGINES
E.I.L.S.A.
Linares, Mexico
06.2018 - 12.2018
- Inspected and diagnosed malfunctions of electric motors, generators, transformers, controllers, switches and other related equipment.
- Operated diagnostic tools and equipment to identify and resolve motor issues, while adhering to safety protocols.
- Repaired electric motors by replacing worn bearings or windings.
- Collaborated with team members to enhance engine performance during maintenance tasks. to perform maintenance and enhance engine performance in industrial applications.
- Demonstrated aptitude for quickly learning and applying new technical skills in a fast-paced industrial setting.
- Delivered accurate estimates to align with customer needs and enhance satisfaction.
- Explained repair processes and addressed customer inquiries to ensure understanding and build trust.
Education
Industrial Mechatronics Technician -
Escuela Industrial y Preparatoria Tecnica Alvaro Obregon
Linares, Nuevo Leon, Mexico06-2019
Skills
- Operational efficiency
- Financial reporting
- Inventory management
- Process optimization
- Team training and development
- Staff development
- Customer service
- Technical: Microsoft Word PowerPoint Excel
TECHNICAL AND LANGUAGE SKILLS
Language: English | Spanish
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
General Manager
Taco Bell
12.2021 - Current
Math Tutor
Kumon
09.2018 - 02.2019
MECHANIC APPRENTICE OF INDUSTRIAL ENGINES
E.I.L.S.A.
06.2018 - 12.2018
Crew Member |Manager
Dairy Queen
02.2018 - 12.2021
Industrial Mechatronics Technician -
Escuela Industrial y Preparatoria Tecnica Alvaro Obregon