Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Pedro Diaz

Chicago,IL

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Restaurant General Manager

Raising Cane's
06.2024 - Current
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Managed team of up to 105 restaurant staff, maintaining exceptional customer service and quality standards.
  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.

General Manager

Panda Restaurant Group, Inc., Panda Express
10.2023 - 06.2024
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.

Business Development Representative

Coro
03.2023 - 08.2023
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Developed business pipeline using cold and warm techniques.
  • Used SalesForce to handle current portfolio and prospective leads.

Strategic Capacity Representative

Capstone Logistics LLC.
02.2022 - 03.2023
  • Negotiated contracts to secure favorable rates and terms.
  • Prepared and presented reports to management on logistics performance.
  • Updated and maintained databases to track shipments and inventory.

Store Manager

Sherwin-Williams
03.2016 - 07.2021
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Education

Bachelor of Science - Business Administration

DePaul University
Chicago, IL
03-2018

Skills

  • Recruitment and hiring
  • Schedule coordination
  • Inventory management
  • Salesforce management
  • Staff development
  • Business development
  • Strategic planning
  • Customer relationship management (CRM)
  • Operations management
  • Lead generation
  • Budgeting and financial management

Certification

  • Beverage Alcohol Sellers and Servers Education and Training - 4 years
  • Licensed ServSafe Food Handler - 2 Years

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Assistant Restaurant General Manager

Raising Cane's
06.2024 - Current

General Manager

Panda Restaurant Group, Inc., Panda Express
10.2023 - 06.2024

Business Development Representative

Coro
03.2023 - 08.2023

Strategic Capacity Representative

Capstone Logistics LLC.
02.2022 - 03.2023

Store Manager

Sherwin-Williams
03.2016 - 07.2021

Bachelor of Science - Business Administration

DePaul University

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Pedro Diaz