Pedro H Pinto Da Silva
Millbury,MA
Summary
As a bright ambitious person, I enjoy working in a fast paced, highly motivating position where I can assist others while challenging and expanding my knowledge and understanding of the task. I am seeking a position that will utilize my skills and offer the chance for advancement as well as allow me the opportunity to gain additional skills and experience.
Overview
2
2
years of professional experience
Work History
Call Center Representative
Family Health Center, Inc.
08.2023 - Current
Operations Management
Universal Insurance Agency, Inc
12.2021 - 07.2023
- Personal Lines: Endorsements, processing new policies, renewals
- Customer Service/Client Relations, Document Control, Commercial Lines: Endorsement & Audits
- Answer phone calls, emails, in person clients.
Skills
- I can handle situations where fast thinking is required as well as decision making situations, able to work in a group where I appreciate the success of the company I work for trying to exceed all requirements and expectations Knowledgeable to Microsoft Office and most computer programs, willing to learn anything new and implement it on my daily basis
- Sales Closing
- Call Control
- Customer Relationship Management
- Customer Service
- Language Fluency
- Calm Disposition
- Training Experience
- Customer Communications
- Payment Processing
Languages
Portuguese
Native or Bilingual
Spanish
Full Professional
Timeline
Call Center Representative
Family Health Center, Inc.
08.2023 - Current
Operations Management
Universal Insurance Agency, Inc
12.2021 - 07.2023
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