Jordani Vasquez
Lumberton,NC
Summary
Accomplished leader brings proven ability to lead sales teams, develop and implement effective sales strategies, and drive customer satisfaction. Adept at identifying customer needs, implementing sales plans, and generating new business opportunities. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Business Account Manager
Verizon
04.2018 - Current
- Conducted online and in-person presentations to provide an overview of services to prospective accounts
- Managed complex accounts by developing strategies for increasing market share, expanding product lines, and assessing competitive trends
- Managed business accounts through strategic positioning, creative execution, and post-campaign analysis.
- Identified and analyzed complex problems to develop effective solutions.
- Collaborated with other departments to identify root causes of systemic problems.
Store Manager
AT&T
Lumberton, NC
08.2015 - 03.2017
- Solved problems and resolved conflicts for team members and customers
- Analyzed sales numbers and performance metrics to locate deficits and implement process improvements
- Conducted regular performance reviews with staff to ensure job expectations were met or exceeded.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Sales Associate / Store Manager
Radioshack
Lumberton, NC
05.2011 - 05.2015
- Met merchandising standards by keeping the store stocked and products faced
- Encouraged customers to make additional purchases and suggested relevant items
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
Education
Associate of Science -
Robeson Community College
Skills
- Persuasive Negotiations
- Teamwork and Collaboration
- Technical Support
- Hardware and Software Configuration
- Data-Driven Decision-Making
- Analytical Problem Solver
Languages
Spanish
Timeline
Business Account Manager
Verizon
04.2018 - Current
Store Manager
AT&T
08.2015 - 03.2017
Sales Associate / Store Manager
Radioshack
05.2011 - 05.2015
Associate of Science -
Robeson Community College