Peel James
New York
Summary
Dynamic sales professional with proven success at Dr. Vranjes, excelling in client relationship management and visual merchandising. Adept at exceeding sales targets through exceptional customer service and in-depth product knowledge. Recognized for cultivating strong client connections and driving brand loyalty in luxury home fragrances.
Overview
19
19
years of professional experience
Work History
Business Manager
Dr. Vranjes
New York
06.2023 - Current
- Drove customer experience enhancements to ensure satisfaction and loyalty.
- Cultivated relationships within store to successfully achieve personal sales targets.
- Partnered with Regional Sales Manager and Training Manager to elevate business performance.
- Communicated and escalated all product and operational concerns to appropriate teams.
- Ordered sufficient stock to maintain optimal inventory levels and support sales.
Sales Representative
Dr. Vranjes
New York
04.2018 - 06.2023
- Cultivated welcoming atmosphere through effective customer engagement and teamwork.
- Exceeded customer expectations by providing assistance with enthusiasm.
- Recommended merchandise based on thorough product knowledge and customer preferences.
- Demonstrated prompt follow-up on customer requests and commitments.
- Maintained visual standards for merchandise presentation on selling floor.
- Adapted to evolving business needs and demands.
- Achieved proven sales performance in luxury home fragrances.
- Developed and maintained strong relationships with new and existing clients.
- Coordinated with other departments to ensure timely delivery of orders.
Sales Consultant
Antica Farmacista
New York
01.2016 - 01.2018
- Responsible for all aspects of customer service and sales.
- Recognizing client needs, upselling and clientele information.
- Follow up and building relationships.
- Responsible for business specific to Bergdorf Goodman and Barney's NY.
- Special events coordinator facilitating in store events using my skills and personality behind the brand.
- Experience in hospitality and genuine knowledge of product and industry.
- Assist in maintaining visual and merchandise presentation standards on the selling floor.
Regional Sales Representative
Intertrade Europe
New York
01.2006 - 01.2016
- Selling current and new product into local accounts.
- Conducted training seminars and product knowledge to staff.
- Implemented sales initiatives and maintained displays.
- Responsible for acquiring new accounts and selling in brands.
Education
High School -
Port Richmond High School
Staten Island, NYActing Studios -
Sally Johnson Acting Studios
New York, NYSkills
- Customer service
- Sales forecasting
- Product knowledge
- Visual merchandising
- Inventory management
- Client relationship management
References
References available upon request.
Timeline
Business Manager
Dr. Vranjes
06.2023 - Current
Sales Representative
Dr. Vranjes
04.2018 - 06.2023
Sales Consultant
Antica Farmacista
01.2016 - 01.2018
Regional Sales Representative
Intertrade Europe
01.2006 - 01.2016
High School -
Port Richmond High School
Acting Studios -
Sally Johnson Acting Studios