Peggie Marsh
Williamsburg,OH
Summary
Experienced professional in customer service and administrative support, adept at resolving inquiries and building strong client relationships. Proven ability to streamline processes and improve client satisfaction in dynamic environments. Demonstrated commitment to enhancing operational efficiency and service quality.
Overview
2025
2025
years of professional experience
1
1
Certificate
Work History
Office Associate
Dingo Photography & Imaging
Batavia, OH
08.2023 - 10.2024
- Coordinated schedules and appointments for photographer to maximize workflow and ensure timely photo sessions.
- Streamlined daily office operations and organized workspaces to improve overall efficiency.
- Utilized office equipment for printing, scanning, and copying essential documents.
- Resolved customer inquiries over the phone, providing prompt solutions to enhance customer satisfaction.
- Fostered positive environment through effective communication with colleagues and clients, improving team collaboration.
- Processed photos using digital editing tools for timely delivery to clients.
- Traveled to sites to assist with photo sessions and enhance client experiences.
- Inputted data into computer systems accurately and efficiently.
Bank Teller
Lebanon Citizens Bank
Goshen, Ohio
2020 - 2021
- Processed customer transactions accurately and efficiently, enhancing service speed and reliability.
- Maintained balanced cash drawer and reconciled daily cash reports.
- Assisted customers with account inquiries, resolving issues promptly to boost satisfaction.
- Promoted bank products and services, contributing to a more informed customer experience.
- Followed security protocols to safeguard bank assets and confidential information.
- Collaborated with team members to optimize operations and elevate service quality.
- Resolved customer complaints swiftly, fostering trust in banking services.
- Demonstrated expertise in identifying potential fraud and mitigating transaction risks.
Batavia Local Schools
Comprehensive Sub Solutions
Cincinnati, OH
10.2011 - 06.2020
- Delivered personalized instruction and guidance to enhance learning and development for students with special needs.
- Partnered with educators to effectively implement individualized education plans, ensuring tailored support for each student.
- Facilitated small group discussions to enhance learning and social skills.
- Provided one-on-one tutoring to reinforce academic concepts and skills.
- Oversaw classroom behavior to maintain safety standards and foster a positive learning environment.
- Prepared and served meals according to dietary guidelines and safety standards.
- Maintained cleanliness in kitchen and dining areas, ensuring proper sanitation practices.
- Managed inventory of food supplies and materials to ensure availability and compliance with dietary guidelines.
Education
Associate of Applied Science - Business Administration & Travel
Lamson Jr College
Tempe, AZ07-1994
Skills
- Office organization and document processing
- Scheduling and calendar management
- Data entry and bookkeeping
- Customer relationship management
- Team collaboration and communication
- Cash handling and payment processing
- Problem resolution and attention to detail
- Front desk oversight and reception duties
- Multi-line telephone management
- Spreadsheet creation and file organization
- Travel arrangements and meeting scheduling
- Administrative assistance
Affiliations
BLS and CPR
Certification
Microsoft Word, Excel, Power Point, Outlook Quicken, Google
Timeline
Office Associate
Dingo Photography & Imaging
08.2023 - 10.2024
Batavia Local Schools
Comprehensive Sub Solutions
10.2011 - 06.2020
Bank Teller
Lebanon Citizens Bank
2020 - 2021
Associate of Applied Science - Business Administration & Travel
Lamson Jr College