Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peggy Hildreth

Harrison,AR

Summary

Skilled Registered Nurse with demonstrated success in coordinating team and financial activities. Friendly and adaptable with great perficient team leadership skills. Highly detail-oriented and professional in home care settings and successful at meeting and exceeding branch goals. Self-directed and adaptability to meet changing operational needs. Energetic and resourceful professional. Experienced in home care with over 6 years of experience in both home health and hospice. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Branch Administrator

Legacy Hospice
03.2019 - Current
  • Management of Nursing staff including RN case managers, LPN's, CNA's, Chaplain and social workers
  • Day to day management of local branch performance.
  • Assessed employee performance and developed improvement plans.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
  • Case manager for hospice patients
  • Auditing charts and developing Performance improvement plans.

RN Case Manager

Kindred Home Health Care
05.2017 - 03.2019
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes.
  • Completed initial assessments of patients and family to determine and address individual home care needs. ·
  • Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals.
  • Evaluated healthcare needs, goals for treatment and available resources of each patient.
  • Responded promptly and professionally to patient questions and concerns.
  • Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.

RN Case Manager

Legacy Hospice
11.2015 - 05.2017
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes.
  • Completed initial assessments of patients and family to determine and address individual needs. ·
  • Coordinated with interdisciplinary team to develop plans of care.
  • Advocated for patients by communicating care preferences to practitioners.
  • Provided skilled education on the dying process and management of symptoms throughout end stage/terminal disease processes.
  • Provided education and support to patients and families during end of life care both in homes and facilities.

Education

GED -

North Arkansas College
Harrison, AR
04.2016

Associates in Nursing - Registered Nurse

North Arkansas College
Harrison, AR
05.2014

Skills

  • Management of Financial Resources
  • Compliance Assessments
  • Prioritizing and Planning
  • Departmental Support
  • Business Development
  • RN case management
  • Management and leadership
  • Critical thinking
  • Case management in hospice and home health

Timeline

Branch Administrator

Legacy Hospice
03.2019 - Current

RN Case Manager

Kindred Home Health Care
05.2017 - 03.2019

RN Case Manager

Legacy Hospice
11.2015 - 05.2017

GED -

North Arkansas College

Associates in Nursing - Registered Nurse

North Arkansas College

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Peggy Hildreth