PEGGY IZUMIGAWA
Hemet,CA
Summary
Proven in enhancing customer satisfaction and efficiency, my time at Home Instead showcased my compassionate care and relationship-building prowess. I am highly skilled at maintaining a clean and safe work area, dependable and trustworthy, successful at managing multiple priorities with a positive attitude. I am hardworking and always willing to take on added responsibilities to meet team goals. I have strong organizational skills and am eager to secure this entry-level assembly position.
Overview
26
26
years of professional experience
Work History
Caregiver
Home Instead
2019.02 - 2020.03
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Courier
Quicksilver Express Courier Of Arizona
2014.08 - 2018.12
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Followed company policies and procedures during shift.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
Cab Driver
Discount Cab
2003.09 - 2014.08
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Prioritized passenger safety through vigilant monitoring of surrounding vehicles, pedestrians, cyclists, weather conditions.
- Developed strong relationships with clients through consistent punctuality and professional demeanor.
- Managed trip logs to track mileage, fuel usage, and expenses for accurate record-keeping purposes.
- Handled cash transactions accurately, providing change when necessary for smooth payment processing.
- Increased repeat business through exceptional interpersonal skills and attentiveness to customer preferences.
- Adhered to all traffic laws and regulations while operating the taxi cab, ensuring passenger safety at all times.
- Assisted passengers with luggage and other personal items, demonstrating exceptional customer service skills.
- Safely transported customers with special needs, utilizing adaptive equipment when necessary to accommodate their requirements.
Assembler
White Sands Engineering
1997.02 - 2000.01
- Increased production efficiency by assembling components quickly and accurately.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Followed outlined specifications to implement assembly plans.
- Consistently met or exceeded daily production quotas while maintaining exceptional quality standards in all completed assemblies.
- Ensured timely order fulfillment with efficient prioritization of tasks for various projects simultaneously.
- Reduced material waste, carefully following assembly instructions and protocols.
- Enhanced customer satisfaction by ensuring all products met rigorous quality standards.
- Improved product quality with meticulous attention to detail during assembly.
- Connected cables, tubes, and wiring according to specifications.
- Contributed to company's reputation for reliability by consistently meeting production deadlines.
- Assembled parts correctly according to specifications, reducing quality issues.
Machinist
TriTec Machine Shop
1994.02 - 1997.07
- Inspected completed parts to verify compliance with specifications and quality standards.
- Utilized micrometers and calipers to measure and verify precise tolerances.
- Operated drill presses, lathes and milling machines to produce required parts.
- Read and interpreted blueprints, technical drawings and schematics to determine parts dimensions.
- Used CNC and manual equipment to perform both initial and final machining.
- Achieved consistent quality, performing detailed final inspections and adjustments on completed parts.
- Used various precision measuring instruments to check workpiece accuracy.
- Operated CNC and manual lathes, mills and drill presses to produce precision machined components.
- Inspected and measured machined parts for conformance to specified tolerances.
Education
High School Diploma -
West High School
Rockford, IL05.1977
Skills
- Respectful and Compassionate
- Time Management
- Working with my hands
- Problem-Solving
- Dependable and Responsible
- Relationship Building
- Mobility Assistance
- Client Transportation
Languages
American Sign Language
Elementary
Timeline
Caregiver
Home Instead
2019.02 - 2020.03
Courier
Quicksilver Express Courier Of Arizona
2014.08 - 2018.12
Cab Driver
Discount Cab
2003.09 - 2014.08
Assembler
White Sands Engineering
1997.02 - 2000.01
Machinist
TriTec Machine Shop
1994.02 - 1997.07
High School Diploma -
West High School
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