Peggy Sanders
FT MYERS
Summary
Dynamic Office Manager with a proven track record at TNP Concepts LLC, excelling in financial management and customer relations. Renowned for enhancing service quality and negotiating favorable supplier terms. Skilled in bookkeeping and problem-solving, I consistently deliver exceptional results while fostering strong client relationships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Manager
TNP Concepts LLC
12.2017 - Current
- Oversaw financial management, including budgeting, invoicing, and expense tracking.
- Built strong relationships with suppliers, negotiating favorable terms and pricing.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Office Assistant
Division 8 Materials Inc
11.2016 - 12.2017
- Managed office correspondence and communication, ensuring timely responses and efficient information flow.
- Assisted in maintaining accurate records and filing systems to enhance data retrieval processes.
- Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
Education
GED -
Southeast High School
Bradenton, FLSkills
- Customer service
- Organizational skills
- Customer relations
- Clear oral/written communication
- Billing
- Payroll processing
- Bookkeeping
- Project management
- Proposal writing
- Problem-solving
Certification
- CNP - Certified Notary Public
Timeline
Office Manager
TNP Concepts LLC
12.2017 - Current
Office Assistant
Division 8 Materials Inc
11.2016 - 12.2017
GED -
Southeast High School