Peggy Sommerfield
Livermore,CA
Summary
Results-driven typist and administrative assistant with exceptional organizational skills and a strong emphasis on customer relations. Proven ability to maintain high accuracy and effective communication in fast-paced environments. Demonstrated success in managing multiple tasks while ensuring timely completion of projects.
Overview
6
6
years of professional experience
Work History
Typist
East Valley Termite
01.2026 - Current
- Prepared, edited, and finalized termite inspection reports to ensure accuracy, clarity, and compliance with company standards and Structural Pest Control Board requirements.
- Coordinated directly with inspectors to clarify findings, resolve discrepancies, and implement revisions to maintain report cohesiveness and quality.
- Managed scheduling for multiple inspectors.
- Communicated with real estate agents and clients regarding completed reports, payments, and appointment logistics, and processed billing for completed and past-due inspections.
- Supported daily office operations by monitoring and directing incoming emails, taking messages for management staff, and maintaining effective communication across inspectors, office personnel, and clients.
Administrative Assistant
Brothers Inspections
10.2025 - 12.2025
- Edited and finalized residential inspection reports to ensure compliance with internal standards for accuracy and consistency.
- Quickly learned company-specific documentation standards and inspection terminology, with minimal supervision.
- Coordinated with field inspectors to clarify technical findings and ensure timely report completion.
- Maintained clear written communication while managing detail-oriented work under time constraints.
Cashier/ Data Entry
Recycle Bookstore
07.2023 - 06.2025
- Cross-referenced digital listings with in-store inventory, reducing listing errors and misplaced titles.
- Evaluated pricing and cataloged used books with detailed condition reports, increasing customer trust and repeat business.
- Reorganized store sections and streamlined inventory audits for faster, reliable book retrieval.
- Offered tailored recommendations and personalized service to enhance customer satisfaction.
- Processed and packaged online orders meticulously to preserve product quality and presentation.
Server
Hinodeya
11.2022 - 12.2023
- Achieved high guest satisfaction and repeat business through attentive service delivery.
- Managed seating rotations, waitlists, and table turnover during peak hours to ensure seamless operations.
- Enhanced team efficiency by supporting food running, table maintenance, and guest checkouts.
- Trained new staff on service standards, guest engagement, and shift coordination to strengthen performance.
- Resolved guest concerns effectively, maintaining restaurant's esteemed reputation for hospitality.
Cashier/Data Entry
Space Cat
07.2022 - 11.2022
- Increased online visibility through creation of compelling listings featuring original photography and product descriptions across Amazon, eBay, and Craigslist.
- Supported sales growth by accurately assessing and pricing collectibles to ensure fair market value.
- Enhanced organizational systems by cataloging comic and book collections for efficient tracking of sales.
- Fostered collaboration through daily communication with owner and team regarding workflow and inventory status.
Assistant Manager
Pizza Port
07.2021 - 07.2022
- Led staff during high-volume shifts to drive service excellence and ensure smooth kitchen-floor coordination.
- Fostered clear communication across shifts, strengthening team performance through strategic role delegation.
- Identified and resolved equipment and preparation issues proactively, improving operational efficiency.
- Responded promptly to guest concerns, enhancing experience through consistent food quality and service standards.
- Monitored inventory levels, placed accurate produce orders, and reduced product waste to support profitability.
Personal Assistant
Dr. Mary Flavan
07.2021 - 07.2022
- Digitized and organized decades of professional documents to enhance record-keeping confidentiality.
- Coordinated service providers to improve household efficiency through effective management of subscriptions and maintenance scheduling.
- Established a clean, structured, and positive home environment via consistent organization and proactive problem-solving.
- Managed sensitive information with professionalism, demonstrating reliability and discretion in handling personal matters.
English Tutor
Grade Potential Tutoring
07.2020 - 07.2022
- Developed customized lesson plans to elevate student performance based on individual strengths and challenges.
- Strengthened family engagement by communicating transparently with parents about progress and improvement strategies.
- Maintained detailed progress records to enhance academic consistency and coordinated ongoing tutoring sessions.
Night Supervisor
Apple Farm
12.2019 - 04.2020
- Ensured a seamless guest experience by managing nightly hotel operations, reservations, and room assignments across multiple platforms.
- Strengthened guest relations by resolving complaints with empathy and efficiency, leading to improved satisfaction and loyalty.
- Increased operational accuracy by auditing financial transactions, balancing cash drawers, and preparing reports for management.
- Supported business partnerships by managing Amtrak contract room assignments, and maintaining precise records.
- Enhanced guest experiences through personalized local recommendations that showcase regional attractions and dining.
Education
Bachelor of Arts - Creative Writing
San Jose State University
San Jose, CA05-2025
Skills
- Organizational skills
- Google Drive proficiency
- Telephone etiquette
- Problem resolution
- Customer relations
- Verbal communication
- Collaboration
- Decision-making
- Task prioritization
- Work independently
- Documentation preparation
- Deadline oriented
Timeline
Typist
East Valley Termite
01.2026 - Current
Administrative Assistant
Brothers Inspections
10.2025 - 12.2025
Cashier/ Data Entry
Recycle Bookstore
07.2023 - 06.2025
Server
Hinodeya
11.2022 - 12.2023
Cashier/Data Entry
Space Cat
07.2022 - 11.2022
Assistant Manager
Pizza Port
07.2021 - 07.2022
Personal Assistant
Dr. Mary Flavan
07.2021 - 07.2022
English Tutor
Grade Potential Tutoring
07.2020 - 07.2022
Night Supervisor
Apple Farm
12.2019 - 04.2020
Bachelor of Arts - Creative Writing
San Jose State University
References
References available upon request.
Education and Training
other