Courteous Passenger Service Agent boasting 6 years of experience in airline customer service. Sound knowledge of airline operations and effective customer service strategies. Successful handling baggage, checking in passengers and conducting security screenings. Collaborative and friendly known to go extra mile to deliver customer satisfaction. Friendly Wheelchair Agent possessing positive attitude and in-depth knowledge of boarding and disembarking procedures. Accommodating individual with 6 years of experience assisting elderly, sick and injured passengers to and from assigned gates. Comfortable lifting up to 125 pounds and handling personal passenger luggage and baggage. Dedicated APA professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.