Peguy Kulemfuka
Burlington
Summary
Dynamic professional with extensive experience at Howard Center, excelling in behavioral support and communication facilitation. Proven ability to train employees and enhance community integration, fostering independence for individuals with developmental challenges. Skilled in project management and customer service, consistently achieving positive outcomes through tailored interventions and effective team leadership.
Results-driven support professional prepared for impactful roles in direct care environments. Proven ability to enhance clients' quality of life through tailored support and effective daily management. Known for strong collaboration and adaptability, ensuring seamless team operations and consistent quality outcomes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Direct support professional for developmental Services (DS)
Howard Center
Burlington, VT
01.2021 - 04.2026
- Personal Care and Support: Assist individuals with daily living activities such as bathing, grooming, dressing, and meal preparation, promoting their independence and dignity.
- Behavioral Support: Implement individualized behavior support plans by using positive reinforcement strategies to encourage desired behaviors and minimize challenging behaviors.
- Communication Facilitation: Foster effective communication by using various methods suited to each individual's needs, including verbal communication, sign language, and communication devices, ensuring they can express their needs and preferences.
- Community Integration: Facilitate and support individuals in participating in community activities and social events, helping them develop social skills and engage with peers in meaningful ways.
- Documentation and Reporting: Maintain accurate records and documentation of support services provided, progress toward goals, incidents, and any changes in behavior or circumstances, ensuring compliance with regulatory and organizational standards.
Team Lead in Housekeeping Services
University of Vermont
01.2017 - 01.2021
- Supervision and Training: Overseeing the daily activities of housekeeping staff, providing training on cleaning procedures and safety protocols to ensure high-quality service delivery.
- Scheduling and Task Assignment: Creating and managing daily work schedules, assigning specific tasks to team members based on priorities, and monitoring their progress to ensure efficient operations.
- Quality Control: Conducting regular inspections of guest rooms and public areas to ensure cleanliness and adherence to established standards, addressing any issues promptly.
- Communication and Coordination: Acting as the liaison between housekeeping and other departments, facilitating communication to meet guest needs and resolve any concerns effectively.
Cashier & Poor server
Sodexo Food Service
01.2017 - 01.2021
- Customer Service Excellence: Interacting with customers to provide a positive dining experience, taking orders accurately, addressing inquiries, and resolving any issues that arise with professionalism and courtesy.
- Cash Handling and Transactions: Managing cash register operations, processing customer payments efficiently, ensuring accurate handling of cash, credit transactions, and providing receipts while maintaining an organized and secure cash drawer.
- Food Preparation and Presentation: Assisting in food preparation, ensuring adherence to safety and hygiene standards, and presenting food attractively to enhance customer satisfaction. Additionally, accurately serving food and beverages in a timely manner while maintaining a clean dining environment.
Professional Autism Spectrum Disorder Services (ASD)
Neuro-Psychology Center (Democratic Republic Congo)
01.2010 - 01.2017
- Assessment and Diagnosis: Conducting comprehensive assessments to identify individuals on the Autism Spectrum, including standardized tests, observational assessments, and interviews with families and caregivers.
- Development of Individualized Plans: Collaborating with a multidisciplinary team to create tailored intervention plans that address the unique needs and strengths of each individual (kids) with ASD.
- Implementation of Interventions: Delivering evidence-based therapeutic interventions and programs, such as Applied Behavior Analysis (ABA), social skills training, and communication strategies, aimed at improving functioning and quality of life.
- Family Support and Education: Providing resources, training, and support to families to help them understand ASD, navigate challenges, and implement strategies at home to support their loved ones.
- Progress Monitoring and Reporting: Regularly evaluating and documenting the progress of individuals receiving services, making necessary adjustments to interventions, and communicating findings to stakeholders, including families and educators.
Education
Master of Science - Clinical Mental Health Counseling
Houston Christian University
Houston, TX05-2028
Bachelor’s degree - Human Resources And Management
Champlain College
Burlington, VT10-2025
Associate Degree in Business - Business
Community College of Vermont
Winooski, VT05-2023
High School Diploma -
Winooski High School
Winooski, VT06-2020
Skills
- Employee training
- Project management
- Communication facilitation
- Behavioral support
- Customer service
- Community integration
Certification
Workplace Skills Certificate at Community College of Vermont, 2023
CPR, AED, and First Aid Certification
BLS Certificate
Languages
French
Full Professional
English
Full Professional
Timeline
Direct support professional for developmental Services (DS)
Howard Center
01.2021 - 04.2026
Team Lead in Housekeeping Services
University of Vermont
01.2017 - 01.2021
Cashier & Poor server
Sodexo Food Service
01.2017 - 01.2021
Professional Autism Spectrum Disorder Services (ASD)
Neuro-Psychology Center (Democratic Republic Congo)
01.2010 - 01.2017
Bachelor’s degree - Human Resources And Management
Champlain College
Associate Degree in Business - Business
Community College of Vermont
Master of Science - Clinical Mental Health Counseling
Houston Christian University
High School Diploma -
Winooski High School