Peighton Coburn
North Richland Hills
Summary
Dental Office Manager with extensive experience in treatment coordination and specialty care. Expertise in treatment planning. Skilled in treatment planning, accounts receivable (AR), and accurately posting insurance payments. Brings strong leadership, communication, and organizational skills to drive team performance, streamline office operations, and ensure exceptional patient care. Adept at optimizing workflows, maximizing case acceptance, and maintaining a productive and patient-focused environment.
Overview
9
9
years of professional experience
Work History
Assistant Office Manager
PDS Healthcare
Fort Worth
2025.12 - Current
- Coordinated office operations and administrative tasks for a healthcare environment.
- Managed scheduling for staff and patient appointments efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Coordinated patient treatment plans with dental professionals and staff.
- Scheduled appointments and managed patient flow efficiently.
Business Office Manager
Apex Dental Partners
Dallas
2024.11 - 2025.12
- Managed daily office operations and staff schedules efficiently.
- Coordinated patient billing and insurance claims processing seamlessly.
- Oversaw inventory management of dental supplies and equipment regularly.
- Developed training programs for new administrative staff effectively.
- Implemented office policies to enhance workflow and compliance standards.
- Facilitated communication between dental teams and patients consistently.
- Processed invoices, purchase orders and other related paperwork required for business operations.
- Monitored accounts receivable, advising of delinquencies or other account irregularities.
- Provided customer service support to clients by responding to inquiries in a timely manner.
- Supervised business office staff and administrators, driving office operations.
Dental Treatment Coordinator
Apex Dental Partners
Dallas
2022.07 - 2024.08
- Coordinated patient appointments, optimizing clinic workflow and enhancing service efficiency.
- Verified insurance benefits and processed payments, streamlining financial operations.
- Cultivated strong relationships with team members and patients, improving communication and care delivery.
- Optimized accounts receivable, increasing claim resolutions and financial outcomes.
- Audited patient accounts daily to ensure collection of past balances and manage uncollected portions.
- Provided timely phone support, delivering exceptional customer service to patients.
- Presented treatment plans and facilitated financing options tailored to patient needs.
- Managed daily operations for five doctors, surpassing production targets and driving practice growth.
DENTAL TREATMENT COORDINATOR
Ballard Family Dentistry
2020.10 - 2022.07
- Coordinated patient appointments and managed scheduling for efficient treatment flow.
- Communicated treatment plans clearly to patients and addressed their concerns.
- Educated patients on dental procedures, promoting understanding and compliance.
- Managed patient records using practice management software for accuracy and security.
- Provided support during consultations, ensuring a positive patient experience.
- Answered phone calls from current and prospective clients regarding their inquiries about treatments or procedures offered by the practice.
Server
Logan's Roadhouse
2017.01 - 2021.10
- Served food and drinks, enhancing customer satisfaction and retention.
- Handled seating and to-go orders, optimizing guest flow and service efficiency.
- Maintained cleanliness, ensuring compliance with health standards.
- Utilized suggestive selling, increasing average check size.
- Mixed drinks to order, improving customer experience at the bar.
- Maximized customer satisfaction and revenue through expert food service, efficient seating, and strategic upselling techniques in a fast-paced restaurant environment.
- Managed guest seating and waitlist, enhancing guest flow and satisfaction.
- Monitored restaurant capacity, ensuring optimal service and safety.
- Assisted in merchandise organization, improving inventory accuracy.
- Operated takeout services, increasing efficiency and customer convenience.
- Orchestrated seamless guest experiences, managed wait lists, and oversaw restaurant capacity while contributing to merchandise organization and to-go operations.
Education
ASSOCIATE OF ARTS -
Tarrant County College
Fort Worth, TexasMAY 2018 -
Chisholm Trail High School
Fort Worth, TexasSkills
- Multitasking and time management
- Customer service and support
- Teamwork and team building
- Leadership and scheduling
- Dental software proficiency
- Financial coordination
- Professional phone etiquette
- Insurance verification and accounts receivable
Timeline
Assistant Office Manager
PDS Healthcare
2025.12 - Current
Business Office Manager
Apex Dental Partners
2024.11 - 2025.12
Dental Treatment Coordinator
Apex Dental Partners
2022.07 - 2024.08
DENTAL TREATMENT COORDINATOR
Ballard Family Dentistry
2020.10 - 2022.07
Server
Logan's Roadhouse
2017.01 - 2021.10
ASSOCIATE OF ARTS -
Tarrant County College
MAY 2018 -
Chisholm Trail High School