PELAR GLOVER
DeLand,FL
Summary
Hard working sales professional with proven leadership and organizational skills seeking to apply my client-based experience in a professional environment where I can achieve and expand company goals.
Overview
29
29
years of professional experience
Work History
Assistant Manager/Sales Associate
The Buckle, Inc.
Altamonte Springs, FL
06.2014 - Current
- Supervise the implementation of product knowledge by educating Teammates and visual merchandising.
- Set sales goals for the $3.4 million store and track results in an accessible form of documentation to promote growth.
- Recommend product to guests based on understanding their needs and preferences.
- Recruit and train top talent - approximately three to five Teammates each week.
- Guest Connect: Instruct team to use this software to push sales and exceptional personalized service to clientele.
- Respond to guest-feedback to ensure a five-star experience and guest retention with our sales team.
- Uphold visual standards of the store every week to maximize traffic.
- Manage and organize freight for optimal storage, visuals, and access for our sales team and guests.
Licensed Realtor
Home Smart
Modesto, CA
01.2018 - 06.2022
- My duties encompass finding suitable properties for clients, negotiating deals, conducting property showings, and guiding clients through the entire transaction process, from initial listing to closing.
Sales Teammate/Shift-Leader
A Perfect Tan Salon
Manteca, CA
02.2008 - 06.2014
- Monitor data entry of client-related documents online for database management.
- Served in processing the day-to-day influx of client correspondence and paperwork to streamline the flow of business.
- Network with heavy client contact.
- Extended exceptional service by upselling and educating clients on multiple products and services.
- Completed all cleaning, stocking and organizing tasks within the store.
Lead Server
Denny’s Diner, Inc.
03.1997 - 06.2010
- Demonstrates a sense of urgency when serving guests; meets service cycle timing standards.
- Greets guests immediately upon arrival and acknowledges them at departure
- Possesses strong product and menu knowledge
- Accurately enters orders on point of sale system
- Uses proper telephone etiquette to extend exceptional service beyond face-to-face contact.
- Addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues
- Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
Education
High school diploma - undefined
Skills
Product Management
Client acquisition and retention
Interpersonal
Maximizing sales
PC and Mac Proficient
Guest-focused
Reliable and punctual
Cash-handling accuracy
Results-Driven
Problem-Solving and Communication skills
Cashier POS Systems
Sales Leadership experience
Customer Service
Deadline-oriented
Timeline
Licensed Realtor
Home Smart
01.2018 - 06.2022
Assistant Manager/Sales Associate
The Buckle, Inc.
06.2014 - Current
Sales Teammate/Shift-Leader
A Perfect Tan Salon
02.2008 - 06.2014
Lead Server
Denny’s Diner, Inc.
03.1997 - 06.2010