Penelope A Valadez

• Assisted customers with menu selections and special requests, ensuring satisfaction during peak hours.
• Processed customer transactions accurately and efficiently, enhancing service flow at busy grill location.
• Maintained cleanliness and organization of cashier station and dining area, contributing to positive dining experience.

Distributed food orders to delivery drivers efficiently, ensuring timely service.

• Collaborated with kitchen staff to ensure timely order fulfillment for customers.
• Monitored inventory levels of supplies at cashier station for effective restocking.
• Resolved customer inquiries and concerns with professionalism and courtesy.
• Accepted cash and credit card payments, issued receipts and provided change.
• Operated cash register or POS system to receive payment by cash, check and credit card.

• Handled cash transactions accurately
• Ensured clean and welcoming lobby for customers
• Communicate with customers and meet their various needs.
• Advised customers on product or service issues, providing effective solutions
• Made sure customers are comfortable and felt welcomed
• Put customer satisfaction at the very top of your priority list.
• Prioritized customer satisfaction to enhance overall experience

• Welcomed office visitors and notified staff of scheduled appointments to ensure timely meetings.
• Provided clerical support, managing routine and special requirements to enhance operational efficiency.
• Produced high-quality communications for internal and external use.
• Executed record filing system to streamline document organization and access.