Summary
Overview
Work History
Education
Skills
Certification
Duties / Roles
Timeline
Generic

Penelope Campos

Las Vegas

Summary

Bartender with extensive experience in mixing and serving drinks at high-end establishments. Known for being attentive, reliable, and customer-oriented; with a proven track record of taking orders and interacting with customers. In both non-volume and restaurant environments. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves customer satisfaction. Offers strong background in customer relations and communication.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender

Laguna Pool House Kitchen
04.2023 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Pool Bartender

Palms Casino and Resort
03.2024 - 10.2024
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Bar Apprentice

Scotch 80 Prime
07.2022 - 04.2023
  • Detail tasks like preparing garnishes, stocking ice and glassware, fetching drinks, and generally supporting the bartenders in their tasks
  • The ability to interact with customers in a friendly and helpful manner. This might involve taking drink orders, answering questions, or providing recommendations

Bar Apprentice

Smith Center
10.2021 - 01.2023
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Maintained impeccably clean, attractive and well-stocked bar area.

Education

Highschool -

Desert Rose Highschool
Las Vegas, Nevada
01.2019

Skills

  • POS system operation
  • Hospitality service expertise
  • Suggestive selling
  • Bilingual proficiency
  • Bar restocking
  • Beverage preparation
  • Outstanding customer service
  • Maintaining a clean bar
  • Preparing garnishes

Certification

  • Bar Apprentice Certificate
  • Pour Card

Duties / Roles

  • - Maintained a clean and hygienic environment in the restaurant area, contributing to guest and team member safety.
  • - Delivered a five-star dining experience by providing all necessary accommodations to ensure guest enjoyment.
  • - Prepared and served a variety of hot and cold beverages, including teas, espresso, cold brew, and specialty cocktails.
  • - Skillfully prepared garnishes and mixed ingredients for popular cocktails, consistently meeting high-quality standards.

Timeline

Pool Bartender

Palms Casino and Resort
03.2024 - 10.2024

Bartender

Laguna Pool House Kitchen
04.2023 - Current

Bar Apprentice

Scotch 80 Prime
07.2022 - 04.2023

Bar Apprentice

Smith Center
10.2021 - 01.2023

Highschool -

Desert Rose Highschool

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