- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
Pennie K. Pyon
Raleigh,USA
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
5
5
years of professional experience
Work History
Sales Associate/Key Holder/Assistant Manager
Cosmos Fashion
01.2020 - Current
- Provide outstanding client services by assisting clients with deal management, partner with Product Build teams to prioritize, track and resolve production issues, Partner with Professional Services with client onboarding events to ensure proper training
- Serve as a direct conduit for all sell-side and buy-side clientele, across all facets of client service and application support
- Monitor all client inbound requests via our case management system and telephone hotlines to address and support requests in a timely manner
- Perform as part of a diverse team to reach sales goals, customer satisfaction, and daily objectives
- Evaluate inventory and delivery needs, partner with Product Build teams to coordinate inventory control
- Perform as part of a diverse team to reach sales goals, customer satisfaction, and daily objectives
- Handle POS transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Business Administration -
North Carolina State University
Raleigh, NC01.2020
Skills
- Inventory Oversight Protocols
- Merchandising Proficiency
- Loss Mitigation Strategies
- Development of Marketing Strategies
- Project management
- Documentation and reporting
- Relationship building
Websites
Interests
Timeline
Sales Associate/Key Holder/Assistant Manager
Cosmos Fashion
01.2020 - Current
Business Administration -
North Carolina State University
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