Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

PENNY AKERS

Terre Haute,Indiana

Summary

Seasoned Multi-Store General Manager at Big Red Liquors with a proven track record in enhancing customer retention and managing vendor relationships. Excelled in team leadership and strategic planning, achieving significant business growth. Skilled in inventory management and staff training, adept at fostering customer relationships and driving sales strategies.

Overview

7
7
years of professional experience

Work History

Multi store General Manager

Big Red Liquors
Terre Haute, Indiana
06.2022 - 08.2024
  • Managing labor hours and store budgets, scheduling, hiring, banking, opening and closing stores, customer service, inventory, sales planner. Etc.

Adoption Counselor

Terre Huate Humane Society
Terre Haute, Indiana
09.2021 - 06.2022
  • Created an environment that encourages open communication among all parties involved in the adoption process
  • Setting up meet and greets
  • Hosting open houses to get more animals adopted
  • Speaking to the media
  • Taking Care of animals

Property Management

LJ Micheals
Terre Haute, Indiana
10.2019 - 04.2020
  • Showing Rental Homes
  • Posting available Rentals on Company website and Social Media
  • Collecting Rent Payments
  • Managing lease agreements

Key Holder

Big Red Liquors
Terre Haute, Indiana
03.2017 - 04.2018
  • Provided coaching and mentoring support for employees at all levels of the organization
  • Customer Service

Education

Diploma -

Riverton Parke
Montezuma
05.1991

Skills

  • Customer Retention
  • Proficient in [Software]
  • Sales Strategies
  • Marketing Strategies
  • Inventory Management
  • Delegation
  • Performance Evaluation and Monitoring
  • Business Growth Initiatives
  • Reliability
  • Customer Relationship Management
  • Team Leadership
  • Sales expertise
  • Account Management
  • Desktops, Laptops, and Mobile Devices
  • Professional Demeanor
  • Multitasking
  • Delegating Work
  • Deadline-oriented
  • Staff Training
  • Vendor relationships
  • Budget coordination
  • Excellent Communication
  • Purchasing
  • Decision-Making
  • Labor Cost Controls
  • Attention to Detail
  • Quality Management
  • Staff Motivation

Awards

Top 15 Sales Gains in company

Timeline

Multi store General Manager

Big Red Liquors
06.2022 - 08.2024

Adoption Counselor

Terre Huate Humane Society
09.2021 - 06.2022

Property Management

LJ Micheals
10.2019 - 04.2020

Key Holder

Big Red Liquors
03.2017 - 04.2018

Diploma -

Riverton Parke
PENNY AKERS