Penny Grman
Staunton,Illinois
Summary
Experienced Escrow Closer with 20 years of experience supporting buyers and sellers through escrow process. Opens accounts and works with lenders to disburse funds. Excellent relationship-building skills combined with personable demeanor and commitment to service.
Overview
16
16
years of professional experience
Work History
Escrow Closer
Benchmark Title
06.2022 - 05.2023
- Analyzed title documents to identify potential issues and resolve any discrepancies.
- Coordinated and distributed disclosures, schedules and other closing documents.
- Developed and deepened relationships with clients and associated professionals such as lawyers, lender representatives and mortgage brokers.
- Proven ability to learn quickly and adapt to new situations.
Escrow Closer
Madison County Title & Escrow
10.2018 - 06.2022
- Coordinated and distributed disclosures, schedules and other closing documents.
- Developed and deepened relationships with clients and associated professionals such as lawyers, lender representatives and mortgage brokers.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
- Assisted in preparation of title insurance policies and title commitments.
- Created legal documents such as deeds, mortgages and leases based on title search results.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
Escrow Closer
Town & Country Title
07.2017 - 10.2018
- Developed and maintained relationships with title companies, lenders and other stakeholders to facilitate smooth transactions.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Processed and closed real estate transactions
Escrow Closer
Abstracts & Titles
02.2015 - 07.2017
- Marketed business to increase workload and revenue.
- Processed and closed real estate transactions.
- Prepared documents for closing.
- Disbursed all files and sent documents out for recording.
- Processed daily deposits.
Lead Escrow Closer
American Land Title
08.2012 - 09.2013
- Developed and deepened relationships with clients and associated professionals such as lawyers, lender representatives and mortgage brokers.
- Marketed business to increase workload and revenue.
- Reviewed monthly reports for accuracy and submitted to management.
- Trained and cross trained all employees.
- Helped to implement paperless workflow.
Escrow Closer/Sales Representative
First American Title
01.2007 - 08.2012
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated new leads through networking and attending industry events.
- Processed and closed real estate transactions.
- Opening and closing of office daily.
Education
High School Diploma -
Staunton High School
StauntonSkills
- Customer Satisfaction
- Escrow Management
- Lender Funding
- Document Preparation
- Critical Thinking
- Attention to Detail
- Settlement Statements
- Real Estate Lending Processes
- Administrative Support
- Time Management Skills
- Closing Presentation Management
Timeline
Escrow Closer
Benchmark Title
06.2022 - 05.2023
Escrow Closer
Madison County Title & Escrow
10.2018 - 06.2022
Escrow Closer
Town & Country Title
07.2017 - 10.2018
Escrow Closer
Abstracts & Titles
02.2015 - 07.2017
Lead Escrow Closer
American Land Title
08.2012 - 09.2013
Escrow Closer/Sales Representative
First American Title
01.2007 - 08.2012
High School Diploma -
Staunton High School
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