Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AdministrativeAssistant

PENNY KEENE

Director Of Operations
Wasilla,AK

Summary

Highly competent operations manager with the ability to work independently or on a team in an environment of change, challenge, multiple deadlines, and priorities. With experience In Business Operational matters, I am passionate about supporting individuals and businesses to excel. A high achiever who has a successful record of delivering and exceeding targets, I can be relied upon to cut all unnecessary costs and hit all goals set for myself.

Overview

1
1
year of post-secondary education
6
6
years of professional experience

Work History

Director of Operations

Premier Janitorial Services
Palmer, AK
02.2018 - Current
  • Utilizing my skills, abilities, and experience I contribute to a team-driven workplace, managing both the operations process, planning, control, performance improvement, and operations strategy for a fast-growing commercial cleaning company.
  • Develop strategies to enhance operational workflow and enhance the delivery of products by customizing the company’s logistics operation systems.
  • Participate in the hiring, training, and documenting of all departmental staff..
  • Attend site visits, complete requests for proposals, and follow up with potential new clients.

Logistics Specialist

The American Red Cross
Wasilla, AK
04.2011 - 01.2014

Direct availability and allocation of materials, supplies, and finished products.

Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.

Maintain metrics, reports, process documentation, customer service logs, or training or safety

records.

Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.

Plan or implement improvements to internal or external logistics systems or processes.

Education

NCMA, Nationally Certified Medical Assistant - NURSING

Charter College
Anchorage, AK
09.2009 - 05.2010

Certified Nursing Assistant - Certified Nursing Assistant

AVTEC - Alaska's Institute Of Technology
Seward, AK
01.2008 - 05.2008

Skills

    Relationship building

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Accomplishments

  • Received a job promotion within 6 months of hire date.
  • Supervise team of 40+ staff members and 3 area managers.
  • Planned and implemented entire safety program to include writing the safety handbook, implementing mandatory online safety training courses and assuring all locations have SDS sheets and proper PPE.
  • Streamlined the supply request process by creating 4 primary delivery areas, simplifying the supply and demand process for all parties.
  • Resolved product issues through regular communication, documentation and correspondence with necessary vendors & staff

Timeline

Director of Operations

Premier Janitorial Services
02.2018 - Current

Logistics Specialist

The American Red Cross
04.2011 - 01.2014

NCMA, Nationally Certified Medical Assistant - NURSING

Charter College
09.2009 - 05.2010

Certified Nursing Assistant - Certified Nursing Assistant

AVTEC - Alaska's Institute Of Technology
01.2008 - 05.2008
PENNY KEENEDirector Of Operations