Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
References
Timeline
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Penny Martinsen

Port Charlotte,FL

Summary

Across my years of varied work experience, there has always been one overarching characteristic - and that is to provide exception service in whatever capacity I am serving. Personable with exceptional qualifications in hospitality management. Dedicated to excellence and well-versed in travel arrangements. Engaging professional with top-notch skills in issue resolution and [Skill]. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

32
32
years of professional experience
1
1
Certification

Work History

New York State Licensed Real Estate Broker/Owner

Benchmark Realty Group, Inc.
Albany, NY
05.2004 - 02.2023
  • Working with buyers & sellers in the residential real estate market in upstate New York, and facilitated communication between lenders, inspectors and attorneys, always with the goal of providing for the best interests of my clients.

Human Resources & Accts Payable Coordinator

Roberts Towing & Recovery Specialists
Glenmont, NY
09.2005 - 10.2012
  • Payroll/PTO & personnel documents maintenance for 15-20 employees; creation of employee handbook. Maintained accurate records/processing of invoices; check runs with signing privileges; maintenance of bank records. Worked with external auditors, accountants and bankers.
  • Resolved customer complaints/answered customers' questions, and coordinated with insurance companies.

Regional Marketing & Recruiting Coordinator

American Express Financial Advisors Inc.
Albany, NY
05.1995 - 05.2000
  • Created and organized educational seminars and client appreciation events, including facility choices, on-site support & menu selection. Also organized hiring seminars, conducted extensive testing and interviewing of prospective new hires.

Meeting & Event Planner

Certified Travel Associates
Albany, NY
03.1991 - 08.1994
  • Organized and coordinated meetings, events & conferences with great attention to detail for a variety of prestigious groups across the country including contract negotiations, room blocks, menu construction and onsite management.

Education

Sales Person & Brokers Licenses -

Manfred Real Estate Institute
Albany, NY
01-2004

Certificate in Hospitality Management/Tourism -

M. Elley Business School
Albany, NY
06-1991

Skills

  • Attention to detail
  • Professional with a strong work ethic
  • Responsible and capable
  • strong customer service, interpersonal and communication skills
  • Excellent time management and problem solving skills
  • Professional
  • Team Player

Accomplishments

  • 4.0 GPA graduate of Hospitality Management program at M. Elley Business School and was the following year's guest Commencement Speaker

Affiliations

  • Served as an officer on the Westmere Elementary School PTA and was the coordinator for all carnivals and events
  • Served as an officer on the Westmere Volunteer Fire Department Auxiliary, managing membership for several years as well as coordination various banquets and special events

Certification

  • Held Sales and Brokers licenses in real estate for over 20 years while owning and operating my own firm. I currently hold an Associate Brokers License with a Real Estate Referral Company in Saratoga Springs, New York

References

References available upon request.

Timeline

Human Resources & Accts Payable Coordinator

Roberts Towing & Recovery Specialists
09.2005 - 10.2012

New York State Licensed Real Estate Broker/Owner

Benchmark Realty Group, Inc.
05.2004 - 02.2023

Regional Marketing & Recruiting Coordinator

American Express Financial Advisors Inc.
05.1995 - 05.2000

Meeting & Event Planner

Certified Travel Associates
03.1991 - 08.1994

Sales Person & Brokers Licenses -

Manfred Real Estate Institute

Certificate in Hospitality Management/Tourism -

M. Elley Business School
  • Held Sales and Brokers licenses in real estate for over 20 years while owning and operating my own firm. I currently hold an Associate Brokers License with a Real Estate Referral Company in Saratoga Springs, New York
Penny Martinsen