Dynamic Sales and Leasing Specialist at Gettel Automotive Family, adept at cultivating client relationships and driving customer retention. Leveraged strong negotiation skills and product knowledge to enhance lead generation and achieve sales targets. Recognized for mentoring new associates and fostering teamwork, ensuring a collaborative and high-performing sales environment. Trained with the Finance Managers to be a backup when the need arises
Overview
8
8
years of professional experience
Work History
Sales and Leasing Specialist
Gettel Automotive Family Of Dealerships
09.2018 - Current
Cultivated a vast network of contacts within the local community, leveraging referrals for increased lead generation opportunities.
Provided excellent customer service, addressing concerns promptly and ensuring customer satisfaction throughout the leasing process.
Established rapport with prospective clients by actively listening to their preferences and offering tailored solutions that met their specific requirements.
Utilized CRM software efficiently for tracking leads, monitoring progress, and analyzing sales performance data to make informed decisions on strategy adjustments as needed.
Developed strong client relationships for increased customer loyalty and long-term business partnerships.
Prospected new sales leads from directories, referrals and partners.
Demonstrated products and specific features at customer locations and special events.
Prepared to assume Finance Manager responsibilities through targeted cross-training
Mentored incoming sales associates, providing guidance on company procedures and customer engagement strategies
Liquor Specialist
Publix Supermarkets
05.2017 - 08.2018
Followed all company policies and procedures to deliver quality work.
Analyzed sales data to identify trends and adjust marketing strategies accordingly.
Teamed up with vendors to set up tasting events with the weekly sales ad to boost sales
Education
High School Diploma -
Port Charlotte High School
Port Charlotte, FL
05.2004
Some College (No Degree) - Psychology, Sociology
State College of Florida
Bradenton, FL
Skills
Strong negotiation skills
Goal-oriented mindset
Teamwork and collaboration
Reliability
Team leadership
Adaptability and flexibility
Self motivation
Product knowledge
Professionalism
Customer retention
Inventory management
Customer service
Accomplishments
Recognized by management to become the Corvette and EV Specialist
Selected to be one of the few associates to go to out of state GM training events
Hand selected to handle high profile clients because of extensive product knowledge and professionalism