Penny North
Wagoner ,OK
Summary
Dynamic leader with a proven track record at Westfoods Group, adept in operations management and team development. Excelled in fostering relationships, achieving beyond targets through effective staff training and performance management. Demonstrates exceptional customer service and staff scheduling skills, ensuring operational excellence and a positive work environment.
Overview
19
19
years of professional experience
Work History
Area Manager
Westfoods Group
07.2021 - Current
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Store Manager
Arkh Foodmart
01.2015 - 07.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
In Store Cordnatior
Winn Dixie
01.2006 - 05.2011
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Education
High School Diploma -
Auburndale High Schhol
Auburndale 05-2006
Skills
- Staff management
- Operations management
- Relationship building and management
- Team development
- Goals and performance
- Performance management
- Operations
- Staff training and development
- Staff training
- Staff scheduling
- Employee scheduling
- Customer service
Timeline
Area Manager
Westfoods Group
07.2021 - Current
Store Manager
Arkh Foodmart
01.2015 - 07.2021
In Store Cordnatior
Winn Dixie
01.2006 - 05.2011
High School Diploma -
Auburndale High Schhol
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