Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Penny Scott

Nampa,ID

Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 27 years of experience. Highly effective and comfortable working with people at all levels in organization.

Overview

35
35
years of professional experience

Work History

Owner

JPS Enterprises
01.1995 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

Customer Service Representative

Intermountain Gas Company
03.1992 - 01.1999
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

GED -

Mountain Home High School
Mountain Home, ID
05.1973

Skills

  • Staff Management
  • Business Planning
  • Business Development
  • Budget Development
  • Client Service
  • Business Administration
  • Verbal and Written Communication
  • Bidding Process

Timeline

Owner

JPS Enterprises
01.1995 - Current

Customer Service Representative

Intermountain Gas Company
03.1992 - 01.1999

GED -

Mountain Home High School

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Penny Scott