PERALTA ELISA
Office Assistant
Freeport,NY
Summary
Versatile Office Assitant possessing first-rate communication skills and personable demeanor demonstrated across 10+ years in patient-focused roles. Excellent knowledge of medical terminology and billing procedures. Experienced in transcription, bookkeeping, records management and industry software applications.
Overview
2
2
Languages
6
6
years of post-secondary education
17
17
years of professional experience
Work History
Office Assistant
NYU Langone Hospital - Long Island
Mineola, NY
06.2014 - Current
- Perform the task of greeting patients and scheduling appointments.
- Registering new patients into the system and insurance verification.
- Handling incoming calls and respond to queries in a professional manner.
- Handle the task of organizing and maintaining medical forms and office stationery required for front desk.
- Perform essential clerical tasks like, faxing, e-mail, and data entry.
- Responsible for patient check-in and check-out.
- Responsible for collecting co pays and any other balances owed to institution.
- Assists patients who have a question regarding insurance coverage.
- Maintains cooperative and professional relationships with physicians, nurses and office and clinical staff.
- Answers patient questions to ensure understanding and patient satisfaction or refers them to more senior level staff.
- Maintains confidentiality on matters to which they are privileged.
- Completes filing in accordance with departmental procedures.
- Sorts and distributes documents and forms for area section.
- Logs in materials with respect to time and data when applicable.
- May assist, provide guidance and or train staff with completing intake related duties.
- Performs other duties as assigned Ocean pHysicians Pc, freeport, NY / MEDICAL receptionist.
Office Receptionist
Oceans Physicians PC
Freeport, NY
03.2007 - 06.2014
- Handled incoming calls ad queries in a warm and professional manner.
- Responsible for collecting payments by following insurance guidelines.
- Assist physicians or medical staff with report.
- Run and review reports as requested by Manager/ ANM.
- Maintain current staff roster.
- Maintain office-billing practices.
- Stay abreast of current insurance rules and policies.
- Record medical history.
- Schedule hospital visits for patients.
- Attends to all patients needs and requests.
- Maintain confidential files in an up to date manner.
- Insurance authorization.
- Provide follow up on situations unresolved at the end of the day.
- Of long ISLAND, oceanside, NY / file clerk.
Office File Clerk
Radiological Associates Of Long Island
Oceanside, NY
05.2004 - 03.2007
- Answered incoming calls.
- Took messages and provided routine information.
- Filed charts and reports.
- Mailed report results to patients.
- Prepared schedule for the following day.
- Confirmed appointments.
Education
High School Diploma -
Freeport High School
Freeport, NY 09.1999 - 06.2004
Associates Degree -
Nassau Community College
09.2011 - 05.2013
Skills
Administrative support
undefinedTimeline
Office Assistant
NYU Langone Hospital - Long Island
06.2014 - Current
Associates Degree -
Nassau Community College
09.2011 - 05.2013
Office Receptionist
Oceans Physicians PC
03.2007 - 06.2014
Office File Clerk
Radiological Associates Of Long Island
05.2004 - 03.2007
High School Diploma -
Freeport High School
09.1999 - 06.2004
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