Summary
Overview
Work History
Education
Skills
Timeline
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Percilla Peplinski

Chalmette,LA

Summary

Motivated waitress offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.

Overview

3
3
years of professional experience

Work History

Server

Landry's Seafood House
11.2023 - 01.2024
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Server

Umi Sushi And Hibachi
02.2021 - 10.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Server

China Moon
09.2022 - 10.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Served food and beverages promptly with focused attention to customer needs.

Education

Chalmette High School
Chalmette, LA
08.2020

Skills

  • Courteous Phone Demeanor
  • Professional Appearance
  • Specials Promotion and Upselling
  • Wine Knowledge
  • Customer Satisfaction
  • Food and Beverage Service
  • High Energy and Stamina
  • Cool Under Pressure
  • Order Accuracy
  • Food and Beverage Upselling

Timeline

Server

Landry's Seafood House
11.2023 - 01.2024

Server

China Moon
09.2022 - 10.2022

Server

Umi Sushi And Hibachi
02.2021 - 10.2023

Chalmette High School

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Percilla Peplinski