Pereira Cassumba
Philadelphia,PA
Overview
25
25
years of professional experience
Work History
Manager of Operations
UPS
Philadelphia, PA
09.1998 - Current
- Oversaw inventory management activities including ordering supplies as needed.
- Implemented systems for tracking operational performance metrics.
- Integrated technology to increase efficiency and real-time accountability of operational tasks.
- Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
- Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Identified opportunities for process improvement initiatives through analysis of current processes and procedures.
- Ensured compliance with relevant laws, regulations, industry standards. related to the operation of the business.
- Created and managed budgets for operational departments and monitored progress against goals.
- Analyzed data to identify trends in customer service issues, financials, staffing needs., to make informed decisions regarding operations.
- Conducted regular audits of employee performance and provided feedback on areas of improvement.
- Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
- Negotiated contracts with vendors for services necessary for daily operations.
- Managed scheduling, training and inventory control.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Developed key performance indicators to measure effectiveness of operational processes.
Education
Master of Science -
Aston University
Birmingham, UK07.1996
Languages
Portuguese
Full Professional
Spanish
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Skills
- Contract Management
- Strategic partnerships
- Complex problems analysis
- Operations management
- Employee relations and conflict resolution
- Project Management
- Staff Management
- Vendor sourcing
- Cost reduction and containment
- Cross-functional communications
- Purchasing and procurement
- Data analysis
Timeline
Manager of Operations
UPS
09.1998 - Current
Master of Science -
Aston University
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