Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peri Dunson

Valley

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Dispatcher

Dixie Electric, Plumbing, and Air
2901 Society Hill Rd, Opelika, AL 36804
08.2024 - Current
  • Monitored real-time GPS tracking of units in the field to optimize routing efficiency during emergency callouts.
  • Provided exceptional customer service while handling incoming calls from the public, gathering essential information for appropriate response measures.

911 Dispatcher

Chambers County Emergency Management
6507 Veterans Memorial Pkwy, Lanett, AL 36863
01.2023 - 08.2024
  • Monitored Police and Fire radios to provide assistance to responding personnel.
  • Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
  • Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
  • Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Answered calls from automatic routing system and took basic information from callers.

Education

Associate of Science - Nursing

Southern Union State Community College
Valley, AL

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Attention to detail
  • Time management
  • Dispatch coordination

Timeline

Dispatcher

Dixie Electric, Plumbing, and Air
08.2024 - Current

911 Dispatcher

Chambers County Emergency Management
01.2023 - 08.2024

Associate of Science - Nursing

Southern Union State Community College
Peri Dunson