Peri Dunson
Valley
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Dispatcher
Dixie Electric, Plumbing, and Air
08.2024 - Current
- Monitored real-time GPS tracking of units in the field to optimize routing efficiency during emergency callouts.
- Provided exceptional customer service while handling incoming calls from the public, gathering essential information for appropriate response measures.
911 Dispatcher
Chambers County Emergency Management
01.2023 - 08.2024
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Answered calls from automatic routing system and took basic information from callers.
Education
Associate of Science - Nursing
Southern Union State Community College
Valley, ALSkills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Time management
- Dispatch coordination
Timeline
Dispatcher
Dixie Electric, Plumbing, and Air
08.2024 - Current
911 Dispatcher
Chambers County Emergency Management
01.2023 - 08.2024
Associate of Science - Nursing
Southern Union State Community College
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