Perla Alarcon
Bakersfield,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing and hardworking Property Management professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing 8 years of related experience combined with results-focused and quality-driven approach.
Overview
9
9
years of professional experience
Work History
Project Manager
Silver Star Real Estate LLC
Bakersfield
2021.08 - Current
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Collected monthly assessments, rental fees, deposits and payments.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Managed and oversaw operations, maintenance and administration of properties.
- Handled resident complaints and expedited maintenance requests.
- Managed all maintenance requests from tenants in a timely manner.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Monitored market trends to ensure competitive pricing structures for units under management.
Assistant Property Manager
Siler Star Real Estate LLC
Bakersfield
2015.06 - 2021.08
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Collected monthly assessments, rental fees, deposits and payments.
- Processed applications received from prospective tenants verifying credit history, employment status.
- Interacted with potential renters during showings providing information about the property features.
- Conducted apartment tours for potential tenants and answered questions about property.
- Checked rental eligibility by following company's verification process.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Handled resident complaints and expedited maintenance requests.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Participated in community events promoting the rental properties available at the location.
- Explained policies and procedures to tenants and enforced rules.
Education
High School Diploma -
Bakersfield High School
Bakersfield, CA06.2004
Skills
- Fluent in Spanish
- Yardi and Realpage Experience
- Word, Excell, Outlook
- Multi-Family Property Management
- Recordkeeping
- Customer Service-Focused
- Staff Management
- Payment Collection
- Skilled Multi-Tasker
- Leasing and Sales
- Maintenance Scheduling
- Vendor Management
- Tenant Relations
Timeline
Project Manager
Silver Star Real Estate LLC
2021.08 - Current
Assistant Property Manager
Siler Star Real Estate LLC
2015.06 - 2021.08
High School Diploma -
Bakersfield High School
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